Tuesday, September 28, 2010

Tele Partner Account Manager/TPAM

Drive relationship with tele-managed ISVs:

    • Responsible for tele-management of key ISVs not managed by a PAM.
    • Ensure partners are properly supported in selling solutions.
    • Drive engagement in Client programs and offerings.
    • Drive partner support of GTMs.

 

Execute joint demand generation activities:

    • Drive partner participation in appropriate demand generation vehicles Opportunity pipeline.

Drive partner readiness:

    • Ensure virtual team of sales agents are equipped to motivate partners.
    • Train virtual team of sale agents on new offerings.
    • Train virtual team of sale agents on how to “sell” offerings to partners.
    • Coordinate and collaborate with appropriate programs team to insure proper engagement of partner in readiness and marketing activities.

Opportunity pipeline (select cases):

    • Prospect and identify opportunities ensuring the pipeline is sufficient to ensure quota attainment.
    • Review pipeline and coach partner with recommendations to shorten sales cycle on identified opportunities.
    • Ensure partners are using pipeline tools to effectively track leads.

Drive partner readiness:

    • Drive partner utilization of training activities and resources supporting product launches and GTM campaigns.
    • Promote and drive demand generation for all available training events and resources, including the eLearning Center.

Partner development:

    • Drive development of, and execution against, a technology adoption plan for each tele-managed ISV.
    • Drive adoption of new technologies by partners.
    • Develop and deliver value propositions to partners.
  • # opportunities mapped with partners
  • # opportunities closed with partners
  • # partner engagements in programs/offerings
  • Growth in partner program participation – target # of renewals
  • Increased partner satisfaction
  • Number of partner certifications
  • % Increase in partner revenue
  • 2 –3 years account management experience preferably in IT
  • Fluent oral and written English
  • Organizational, communication, negotiation, and problem solving skills
  • College degree – preferably in Business or IT
  • Experience and understanding of the IT industry preferred

 

 

 

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