TEAM LEADER (REGIONAL MANAGER) - INSIDE SALES

TEAM LEADER - INSIDE SALES

Objectives
* Manage the Midmarket Telesales business including the team
of Midmarket Telesales Representatives
* Represent Telesales Team in all interactions with Client
* Foster customer satisfaction
* Lead Midmarket telesales programs/campaigns, team structure,
objectives and metrics
* Motivate and to manage the team to achieve agreed metrics
* Increase Client's knowledge of its customers to enable Client to
improve its offerings and relationship
* Ensure use and maintenance of appropriate systems to capture
customer data in a timely and accurate manner

Roles & Responsibilities * Responsible for sales team
management and quota achievement
* Defines quota for each Telesales Representative jointly with Client
* Conducts strategic business process management
* First escalation point and coaching tutor for Telesales
Representatives
* Generates ideas and defines strategies to achieve business and
customer satisfaction goals
* Implements Client's Sales Model in the telesales area for
opportunity management
* Defines, executes, analyzes and reports daily operation
* Serves as communication channel between Account Managers and Client
* Participates in periodic meetings with Client to follow up business
and define action plans
* Presents results of team performance to Client, including business
analysis of highlights and lowlights and action plan to exceed goals
* Develops and maintains a high motivated and trained team

Key Metrics * Pipeline size, aging and quality (from Siebel)
* Revenue growth
* Midmarket customer reach
* Volume License Penetration and Annuity Penetration
* Customer Satisfaction

Required Skill Set
* 3 -5 years sales experience preferably in IT and/or
Telesales
* Local language fluency
* Fluent oral and written English
* At least 2 years experience in managing sales teams, preferably
telesales teams
* Familiarity with issues & challenges related to Medium Businesses.
* Organizational, communication, negotiation, and problem solving
skills
* College degree in Business Administration, Marketing, Engineer
System Analyst or related experience
* Experience and understanding of the IT industry preferred

Mobile QA

For B'lore based solution Dev partner for software businesses.

·         Hands on experience testing mobile portal applications

·         Should have spent time *testing mobile applications* on various devices/handsets and emulators

·         Should have a reasonable understanding of the frameworks used to develop mobile applications

·         Should be aware 3 and N tier architectures

·         Knowledge on releasing mobile applications to market place and its release process

·         Strong understanding of WAP testing and web based testing

·         Strong testing fundamentals, specifically

ü  UI testing

ü  Functionality testing (System, regression, sanity, smoke)

ü  Fundamental knowledge on testing web services is desired

ü  Testing life cycle

·         Knowledge on Agile methodologies is preferred

·         Should be aware of QA release process

·         Good analytical skills

 

 

 

 

Software Engineer/Sr Software Engineer-Symbian

Job Description               

You will be involved in software integration activity for mobile handset to different customers on various wireless chipset solutions based on Symbian/S60 BSP. Integration activity shall involve analysis of requirements and defects, development of feature enhancements, fixing customer reported defects, integrating features and defect fixes done by third party, testing of fixes and related documentation. Some positions also work on porting and integration of Series60 to other wireless chipset solutions.

Skills/Experience           

·  Must have in-depth knowledge of SymbianOS internals and drivers and Series60.

·  Must have strong C/C++ programming skills, good problem solving skills, and experience using software development processes.

·  Must have working knowledge of data structures, multitasking concepts, and operating systems basics

·         Must have worked on Mobile handset Application development

·         2-6 years of experience.

Additional Skills              

·  SymbianOS/S60 technology knowledge in TSY, MM, Graphics, LBS, SAT, etc is highly desirable

·  Experience in SymbianOS/S60 build, integration, test and GCF qualification also desirable

·  Knowledge in real-time microprocessor-based embedded programming and embedded real-time operating systems is a strong plus

·  Basic TCP/IP data knowledge is a plus

·  Experience with Synergy, Perforce, ARM processors, and JTAG debuggers is an asset

·  Exposure to Mobile handset development life cycle

·  Prior knowledge in digital communication, data structures in C/C++, basic OS, and digital circuit design is beneficial

 Education  Requirements          

A minimum of a Bachelor Engineering degree in Computer Science/Telecommunications/Electronics & Communications is required

 

 

Architect – Applications

For MNC in Bangalore

Company -leading supplier of software services to the mobile communications industry.

 

Experience :  7 years.

 

1.       Software Skills

·         Should have ability to design multiple applications in at least one or many application domains.

·         Should have ability to articulate the testing requirements of an application in the chosen application domains

·         Should have knowledge of processor architecture like ARM, application processors like TI OMAP, STE, Freescale etc…

·         Should have ability to analyse power management, memory requirements, concurrents usecases etc…

·         Working knowledge on any of the following platforms is required

o   Android

o   GTk/GTk+

o   Maemo

·         Working knowledge of any of the following Applications is required

o   Telephony

o   Multimedia

o   Browser

o   Messaging

o   Graphics

o   Connectivity

 

·         Working knowledge of any of the following application programming is required

o   Android Java

o   J2ME

o   GTk/GTk+

o   Maemo

·         Working knowledge of any of the application processor hardware platforms or prototype devices

·         Should have strong ability to conceptualize software architecture, design and implement the components.

·         Should have made OpenSource contributions, published papers, participated in conferences

·         Desirable to have knowledge of software design methodologies like UML etc…

 

2.       Non-Software Skills

·         Should have ownership of technical output of team size of more than 10 engineers

·         Should to have skills of effort estimate and preparing project plans

·         Should  have skills in Client interactions and co-ordination

·         Should have made OpenSource contributions, published papers, participated in conferences

 

SW requirements:

1. Embedded software development experience
2. Ability to read source code and quickly understand the implementation details
3. Analytical and problem solving skills
4. Good C skills OR
5. Good C++ skills with OOPS concepts
6. Must have hands-on programming/integration/testing experience in recent past.
7. Basics of error management like bug life cycle, bug status, bug severity and bug priority

 

Tools requirements:

1. Experience in using software debugging tools like JTAG, Lautherbach etc…
2. Experience in using configuration management tools like cvs, svn, git, perforce, clearcase etc…
3. Experience in using bug tracking tools like bugzilla, clearquest etc…
4. Experience in using integrated development environment ( IDE ).
5. Experience in using code coverage tools like gcov etc…
6. Experience in using memory leak tools like purify, efence etc…
7. Tools relevant of specific platforms like Maemo, Android and GTk.

 

Linux environment requirements:

1. Experience in using linux shell commands on day-to-day working.
2. Experience in at least one of the scripting languages like Shell Scripting, Perl, Python etc…
3. Experience in writing makefiles or ability to modify the existing makefiles
4. Experience in using tools like gcc/g++, gdb, make, automake, autoconf etc…
5. Experience in Debian package management tools apt, dpkg, etc…

Software Engineer

Client                     : World-leading supplier of software services to the mobile communications industry

Work Location   : Bangalore

Compensation   : Commensurate with Experience

 

Job Description

 

As a Software Engineer, the candidate will be involved in software integration activity for mobile handset to

different customers on various wireless chipset solutions based on Symbian/S60 BSP. Integration activity shall

involve analysis of requirements and defects, development of feature enhancements, fixing customer reported

defects, integrating features and defect fixes done by third party, testing of fixes and related documentation.

Some positions also work on porting and integration of Series60 to other wireless chipset solutions.

 

Skills/Experience

 

·         Must have in-depth knowledge of SymbianOS internals and drivers and Series60.

·         Must have strong C/C++ programming skills, good problem solving skills.

·         Must have working knowledge of data structures, multitasking concepts, and operating systems basics

·         Must have worked on Mobile handset Application development

·         2-6 years of experience.

 

Additional Skills

 

·         SymbianOS/S60 technology knowledge in TSY, MM, Graphics, LBS, SAT, etc is highly desirable

·         Experience in SymbianOS/S60 build, integration, test and GCF qualification also desirable

·         Knowledge in real-time microprocessor-based embedded programming and embedded real-time OS is a strong plus

·         Basic TCP/IP data knowledge is a plus

·         Experience with Synergy, Perforce, ARM processors, and JTAG debuggers is an asset

·         Exposure to Mobile handset development life cycle

·         Prior knowledge in digital communication, data structures in C/C++, basic OS, and digital circuit design is beneficial

 

Education Requirements

 

Bachelor Engineering degree in Computer Science/Telecommunications/Electronics & Communications is required

 

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Sr. Engineer ASP.Net

Technical Skills

·         Solid hands-on experience in ASP.NET, C# with .Net Framework 2.0/3.5, Web Services and above

·         Experience in writing, debugging Windows Services

·         Knowledge of Remoting

·         Sound knowledge of AJAX and JavaScript

·         Sound knowledge of SQL Server 2005

·         Good understanding of SOA

·         Hands on experience in developing Web Form using HTML and CSS,

·         Sound knowledge of XML

·         Experience in using development tools like Visual Studio 2005/2008

Additional

·         Knowledge of WCF and WPF

·         Good understanding of SOA

·         DICOM knowledge would be a plus

·         Knowledge of OOAD, OOPS concepts, Design Patterns and UML.

 

     Education:

• B.Tech/B.E/M.Tech/MS. -  Computers, Electronics/Telecommunications

    Experience: 6-8 years

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Team Leader (Regional Sales Manager)

For Gurgaon based leading BPO

Objectives

• Manage the Midmarket Telesales business including the team of Midmarket Telesales Representatives
• Represent Telesales Team in all interactions with Client

• Foster customer satisfaction
• Lead Midmarket telesales programs/campaigns, team structure, objectives and metrics
• Motivate and to manage the team to achieve agreed metrics
• Increase Client’s knowledge of its customers to enable Client to improve its offerings and relationship
• Ensure use and maintenance of appropriate systems to capture customer data in a timely and accurate manner

Roles & Responsibilities             

• Responsible for sales team management and quota achievement
• Defines quota for each Telesales Representative jointly with Client
• Conducts strategic business process management
• First escalation point and coaching tutor for Telesales Representatives
• Generates ideas and defines strategies to achieve business and customer satisfaction goals
• Implements Client’s Sales Model in the telesales area for opportunity management
• Defines, executes, analyzes and reports daily operation
• Serves as communication channel between Account Managers and Client
• Participates in periodic meetings with Client to follow up business and define action plans
• Presents results of team performance to Client, including business analysis of highlights and lowlights and action plan to exceed goals
• Develops and maintains a high motivated and trained team

Required Skill Set

• Total Exp: 6+ years
• 3 –5 years sales experience preferably in IT and/or Telesales
• Fluent oral and written English
• At least 2 years experience in managing sales teams, preferably telesales teams
• Familiarity with issues & challenges related to Medium Businesses.
• Organizational, communication, negotiation, and problem solving skills
• Experience and understanding of the IT industry preferred

 

 

 

Sr Technical Recruiter

Job Description (Position Profile)            

·         Play the role of a key recruiter for the onsite team recruiting for Microsoft US.

·         Good understanding of the recruitment process

·         Good understanding in Microsoft technologies and the ability to screen resumes and understand the requirement

·         Independently responsible for sourcing candidates and creating a candidate pool of qualified resumes

·         Using all avenues to seek the right candidates.

·         Effectively discuss technologies with the candidate and identify the right position for the candidates profile

·         Excellent planning/implementation skills

·         Excellent written and verbal communication skills

·         Multi-task and prioritize effectively

Educational Qualification   

·         B.S. in Computer Science preferred, but not required

Special Skills                                                        

·         Self-starter, with an assertive & persuasive attitude.

·         Confident in their abilities

Critical Requirement                                                     

·         Working together as a team to achieve a common goal.

·         Flexible working hours – should be open to working in shifts. 

·         Late nights to cover the different Time zones in the US.

Additional Requirement       

·         3 years recruitment experience with a solid (hands-on) exp. in Microsoft and other technologies

Experience                                   

·         3-6 years

 

 

 

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System Analyst-Java

Purpose:                                             

Analyse, design, develop and maintain of IT applications, including documentation and post-implementation customer support                                                               

Principal Accountabilities/Responsibilities:

• Analyse, design, program, test, document and maintain IT systems or applications          
• Gather systems requirements from customers (internal and/or external) and ensure users sign-off requirements specification
• Provide maintenance support to customers (internal and/or external) by investigating and rectifying reported systems shortcomings
• Analyse requests for enhancements/changes and write amendment/ program specification
• Update system documentation
• Perform and manage stages of the SDLC and participates in the systems review with Project Manager
• Understand the interdependencies of the services (application, system, network and database) and able to pin-point problem areas accurately to improve overall efficiency
• Design and document system architecture and propose appropriate technologies and tools required to implement systems; and ensure users sign-off design specification
• Use development tools to develop applications for better productivity
• Develop test cases, conduct load test and tune the performance of systems to meet SLAs
• Deploy systems to production and provide post-implementation support
• Document Users' Guide and Systems Manual                    
• Conduct briefing and training sessions to users
• Provide technical guidance to junior colleagues in their work
• Keep abreast of technological advancement, emerging standards and new software or hardware solutions that may affect decisions on systems building or enhancements
• Any other duties as and when assigned

Minimum Qualification:

• Bachelor’s degree in Computer Science or equivalent

Job Location:

·         Bangalore

Interview Process:

·         Technical test followed by 2 rounds of technical interview and HR round

Experience required:

• 4 to 6 years of experience in Java, J2EE,JSP, AJAX, EJB, Springs, Hibernate, Web logic and Oracle               

 

 

 

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ASP.Net Sr. Developer

      Skill Set

Technical Skills

·         Solid hands-on experience in ASP.NET, C# with .Net Framework 2.0/3.5, Web Services and above

·         Experience in writing, debugging Windows Services

·         Knowledge of Remoting

·         Sound knowledge of AJAX and JavaScript

·         Sound knowledge of SQL Server 2005

·         Good understanding of SOA

·         Hands on experience in developing Web Form using HTML and CSS,

·         Sound knowledge of XML

·         Experience in using development tools like Visual Studio 2005/2008

Additional

·         Knowledge of WCF and WPF

·         Good understanding of SOA

·         DICOM knowledge would be a plus

·         Knowledge of OOAD, OOPS concepts, Design Patterns and UML.

 

     Education:

• B.Tech/B.E/M.Tech/MS. -  Computers, Electronics/Telecommunications

    Experience: 6-8 years

Solaris System Admin (Exp.3+ yrs)

For MNC in Delhi.

 

Desired Skills:

 

·         Hands on experience on Sun Cluster, Sun Administration, Sun Storages ( 3510, 6140 etc)

·         Backup Software (Legato),

·         Knowledge on Shell Script writing

·         Experience on DNS,Sendmail

·         Willingness to work in rotational shift timings, including Night Shifts.

·         Involved in User Creation, permission.

·         Scheduling day to day tasks.

·         Good in administration of clusters.

 

 

 

 

 

BI ETL Developer

Key Activities

·         Participate in the planning, design and building of Metadata models using Cognos 8 Framework Manager. Define relationships, apply filters and and security and manage dimensions

·         Work closely with the onshore team of Business Analysts and Data Architects

·         Support the ongoing development of Cognos 7 Cubes and reports

·         Publishing ( Refreshing ) Cubes & Schedule ,Manage Reports  using Cognos Administrator

·         Using Cognos 8 Business Intelligence, design and develop scorecards and dashboards to support the ongoing analytics needs of the business

·         Participate in the planning and migration of existing Cognos 7 to to Cognos 8.4

·         Design and develop reports and data feeds to support the Cognos 8  Go Mobile application

·         To design, implement modules for business using cognos

 

Experience 

·         5 years in the Data warehouse and Business Intelligence Domain

·         Technical knowledge of  ERP and reporting systems (Finance, Distribution, Sales and Marketing)

Must

·         Data warehousing and Business Intelligence techniques.

·         4+ years of experience in design and development of cubes and reports using Cognos Framework manager.

• Significant experience working with Data Warehouse architecture, which includes designing of the data warehouse, data mart and working on Reporting tool Cognos 8,Cognos Reportnet, Cognos Impromptu, Cognos Power Play Transformer.

·         Experience on migration of cubes and reports from cognos 7 to cognos 8.4.

·         Experience with Cognos (Powerplay) to support existing applications done with this tool.

·         Data management techniques using ETL tools.

·         Experience with the ETL from Informatica (Powercenter).

·         Knowledge of SQL for Oracle.

·         Business level of English.

·         Flexibility, availability and ability to travel.

·         Positive attitude.

·         Intercultural awareness.

·         Experience with the ERP from Oracle (e-business suite).

·         Dynamic, Responsibility, accountability and culture of achievement.

.Net Technical Lead

For a solution Development partner for software businesses based out of Bangalore.

Experience: 7-10 Yrs

Job Description:

·         Should have 5 – 7 years of experience in web technologies like ASP.NET, AJAX, Javascript. Out of which last 3 years should be in ASP.NET

·         Well experienced in C#, and .net framework

·         Experience on public facing highly performing sites

·         Keep abreast of new and upcoming technologies

·         Must be playing a hands on role and should be capable of writing code

·         Should have good design skills and should be able to build architectures

·         Experience in using different design patterns

·         Experience in leading web product development teams

·         Should have worked on Agile (SCRUM) model