Data Visualization resource

Job Title          :  Resource Person- Data Visualization                   

Reporting To  : Leader – Analytics

Function         : Knowledge Resource Centre

Location         : Bangalore                                                    

Role Description

·         Provide analytical services to multiple teams; facilitate large / region-wide / national requests and oversee all data and submission issues.

·         Serve as a Subject Matter Expert (SME) to consult with on the data used to support operations.

·         Support departments and interdisciplinary groups by facilitating the acquisition of data and information needed to drive operational decision making and process improvements.

·         Oversee and ultimately assign activities to obtain, analyze, organize and interpret data into actionable recommendations and conclusions.

·         Ability to translate data into appropriate visual presentation formats – GIS, 3D mapping etc etc to enable user friendly access by lay audience.

·         Facilitate report production or data process development in visually attractive formats..

·         Assist in information systems development including the design and management of data sources.

·         Document business learning's and actively work to share knowledge across analyst pool.

·         Identify and communicate data gaps in the organization.

Qualification and Experience:

·         Bachelor's Degree required in economics/ statistics.

·         Must have in-depth familiarity with the data environment / data warehouse structure. Use of relational databases and end-user tools (e.g. SQL language) to develop interfaces that support the information requirements.

·         4-8 years experience managing data analysis functions within a comparable organization.

·         Proficient in Geospatial Software: ESRI ArcMap Desktop, Erdas Imagine, Manifold, ILWISS,  • 3D Visualization: Google Sketchup Pro 7, Google Earth 5.0, Arc Scene, Arc Globe.Database Management: Oracle, My SQL, Post Gre Sql, MS-Access.• Customization and Web Applications: Macromedia, Photoshop.• Satellite Imagery Visualization: ISRO BHUVAN, ISRO BHOOSAMPADA, Google Earth, USGS, GloVIS, TerraServer, GLCF • OS Plateform: Windows 9x/NT/2003/XP 64 Bit/Vista/Win7 and Ubuntu

·         Proficient in computer word processing, statistical packages like STATA, SPSS etc, and data analytics tools.

·         Knowledge of database design within data warehouse as well as other data sources.

·         Wide ranging experience in handling data analytics in development sector (understanding) and corporate sector (presentation skills and user orientation) .

·         Project management role as assigned which includes developing a project work plan that identifies the process, work steps, assigned individuals and timeframes.

·         Experience in managing multiple requests and directing the work of others.

·         Good communication skill (both oral and written) in English.

 

 

 

 

 

 

 

Business Development Manager

Location – Delhi/Bangalore

Job Description

As part of the business development team for a specific category, the person will be responsible for:

• Building and Managing a team of business development executives
• Responsible for targets, incentives and revenue for the category
• Building and managing brand relationships in the geography – including deals, preferred pricing and preferred treatment.
• Manage the execution of marketing assignments in the geography
• Building and developing supplier / distributor relationships
• Managing accounts of suppliers / distributors
• Responsible for market research on price data, product movement, competition pricing, product bundling, etc.
• Develop a very good understanding of the category and become an expert on the sales and supply side of the given category

Requisite Skills -

• MBA (preferably Marketing) from premier B-School like IIM/FMS/XLRI/SP Jain etc.
• At least 2 yrs of experience in Vendor Relations, Sales, BD, Account Management
• Should have “exceptional” communication skill
• Extremely good in inter-personal skills – ability in striking conversation borne out with examples in prior work experience
• Should have a good presentation

·         Should be an extroverted personality who enjoys being and talking with people, high energy level and a positive approach.

·         Should be a quick learner and target oriented.

Kindly send in the updated resume/relevant references to m.singh@addwiser.biz

 

SOLUTION ARCHITECT - Medical Devices Domain

For one of the Leading IT company based out of Bangalore

SOLUTION ARCHITECT IN MEDICAL DEVICES

This is a fantastic opportunity for an experienced Medical Device Engineer/Architect seeking a challenge in making things happen in the Medical Device Industry with the ability to drive a fast paced, startup-like, high energy environment.  In this Pre-Sales Solution Architect role, you will work closely with Medical Device Sales team to further develop Medical Device business opportunities with prospective customers. This includes determining their technical requirements and to discuss and develop complex technical solutions. This person will lead the Medical Device business opportunity pursuit team from a technology perspective.

Education & Aptitude:

• Graduate degree in Biomedical Engineering preferably from a University in the USA  AND 3 years Medical Device Industry experience  OR Ph.D. in Biomedical Engineering from IIT/IISc/National Institutes of Technology  with 3 years Medical Device Industry experience OR M.Tech & MBA or MBBS & M.Tech   years experience in Medical Device Industry OR  any Engineering degree with over  5 years direct industry experience in Class III Medical Devices 
• Good Biomedical Engineering knowledge with a Strong FDA mindset 
• In-depth understanding of  QSRs, DHF, Design Controls, 510 K, PMA, MDD & ISO 13485
• Superlative presentation skills and impeccable written skills in American Business English.
• Die-hard optimist, entrepreneurial team player with strong leadership qualities.
• Strong customer orientation, driven, mix of technology mindset  and commercial attitude.

JOB DESCRIPTION

• An enthusiastic and professional person to join a dynamic and forward-thinking as Pre Sales Solution Architect to support our Medical Device vertical.
• Provides technical leadership in the sales cycle and works closely with potential customers to understand the technical challenges that need to be overcome to meet their business needs.
• You are a strong communicator with excellent (A++)  written and presentation skills.
• Extensive experience with the Medical Device Service Industry.
• Respond on time and accurately to customer questions, RFIs and RFPs and develop sound relationships with key technical players in the account.
• Take ownership and act as the interface between customer and the delivery teams  to drive  complex Medical Device technical issues.
• Accomplish business case development as required in respective to the Medical Device market segments

Experience         : 5 – 15 yrs

 

 

 

 

Lead Graphic Designer (Print/ Online domain)

 

Responsibilities:

·         Coordinate the production of ads and ancillary products between Advertising and HUB-ACS.

·         Produce ads for publication in print and online. Assist in the release of finished ads to prepress.

·         Control all information and materials exchange between clients, agencies, sales reps, and internal and external production teams.

·         All of these activities must be performed while adhering to the highest standards of quality and customer service.

·         The ability to solve problems and interact with sales staff and customers is imperative.

·         Providing creative and technical solutioning to the team of graphic designers on daily basis

 

Requirements:

Work Experience: 5-7 years of experience in Ad Production/Multimedia/Publishing Industry

 

Skill Set:

-        Must have working experience of InDesign, Photoshop, Illustrator and Acrobat Pro (Mandatory). Flash, other applications used for online ad building (Preferable)

-        High creative and technical levels

-        Decent written and verbal Communication Skills

-        Must be able to cope with tight timeframes and work in a fast paced environment.

-        High attention to detail and problem-solving skills.

-        Good Knowledge of MAC platform.

-        Should be Confident, High on Energy and Innovative

-        Should  be able to work in a high pressure environment and for long hours

-        Leadership and Team handling skills.

Oracle Applications DBA

 

The Role & Responsibilities shall include:

·         Provide day to day and project support for Oracle Applications. This includes but is not limited to: patch analysis and deployment, cloning and database tuning.

·         Communicate to stakeholders via standard methods (e.g. orally, email, ticket system)

·         Resolve incidents and problems. Communication of same to stakeholders.

·         Facilitate the promotion of application code, setups, databases and related components from the various levels of development through staging and production

·         Follow standard ITSS operational methods utilizing ITSS’ standard tool set

·         Development of technical procedures, scripts and associated documentation

·         Assist in disaster recovery preparation, planning and testing.

AM-Business Development

Reports to        : Manager Business Development

Location           : Mumbai/Delhi/Bangalore

Job Description

As part of the business development team for a specific category, the person will be responsible for:

·         Building and Managing a team of business development executives

·         Responsible for targets, incentives and revenue for the category

·         Building and managing brand relationships in the geography – including deals, preferred pricing and preferred treatment.

·         Manage the execution of marketing assignments in the geography

·         Building and developing supplier / distributor relationships

·         Managing accounts of suppliers / distributors

·         Responsible for market research on price data, product movement, competition pricing, product bundling, etc.

·         Develop a very good understanding of the category and become an expert on the sales and supply side of the given category

Requisite Skills -

·         At least 2 yrs of experience in Vendor Relations, Sales, BD

·         Should have “exceptional” communication skill

·         MBA(Marketing) is a must.

·         Must have handled dealers & distributors and excellent in Vendor Management.

·         Experience in Ecommerce industry would be an added advantage

·         Extremely good in inter-personal skills – ability in striking conversation borne out with examples in prior work experience

·         Should have a good presentation

·         Should be an extroverted personality who enjoys being and talking with people, high energy level and a positive approach.

·         Should be a quick learner and target oriented.

 

Please send profile/relevant references to m.singh@addwiser.biz

 

Team Manager

For one of the leading IT Company based out of Bangalore

The Role

This position is responsible for supervising and enhancing the performance of a team of Support Engineers & technical leads, including the areas of customer satisfaction, technical expertise, and timeliness of support delivery.

The Team Manager will monitor and enhance the performance of the team in the areas of productivity, customer satisfaction, employee satisfaction and employee development, as well as enhance the goal of quality support by providing individual coaching feedback sessions and one-on-ones that focus on improving customer satisfaction, communication skills, and technical ability. 

Responsibilities:

The Team Manager will interact with customers with regards to case progress and handle politically hot or dissatisfied customers. The person will be responsible for achieving a high level of customer satisfaction at both the team and organizational level.

The Team Manager will lead, schedule, coordinate, meetings, and projects relevant to the team and unit; as well as address daily issues that affect support at the team and the unit levels. The person will lead and interact about support issues on a cross-site and/or cross-unit basis, as well as conduct employee performance reviews/evaluations, besides conducting regular career planning sessions with employees. 

Candidates Profile

• At least 2-3 years of experience of leading teams/ managing team performance with strong focus on customer service and having overall experience of 7 - 13 years in similar industry
• Strong Customer handling skills
• Knowledge of Microsoft technologies or relevant programming languages.
• Advanced communication and problem solving skills
• Should have worked in a global environment
• Knowledge of Quality initiatives such as COPC or Six Sigma would be desirable

Critical Exposure areas:

• Manage & develop a team of Support Engineers to deliver the highest level of customer satisfaction to the customers
• Assist teams in training and development as well as technical coaching and mentoring.
• Interact with customers on a regular basis to enhance customer experience
• Drive and implement changes to develop people and take accountability of daily issues that affect service delivery. 
• Manage Metrics and ensure process adherence

Reporting to: Group Manager 

The position requires working in NIGHT SHIFTS and provides VOICE-BASED SUPPORT

 

 

 

 

 

Culture and Communication Specialist 

·         As a Culture and Communication Specialist : You will analyze the quality of service in voice and written customer interaction (primarily with respect to language and intercultural communication) and deliver effective learning solutions for intercultural and language learning needs.

·         You will be a member of a culturally diverse language team for Microsoft India GTSC in Bangalore. You will support highly skilled engineers in language and soft skills training through quality monitoring of their calls and emails with professional and premier customers who use Microsoft products.

 Responsibilities:

·         Learning needs analysis

o   Analyze quality of technical and customer support in terms of language and intercultural competencies for phone calls, emails, and chat messaging.  

o   Develop coaching and learning plan in line with data on staff performance and consultation with managers.

o   Keep accurate, up-to-date records.

o   Use appropriate assessment tools (training provided where needed).

·         Coaching

o   Coach staff one-on-one or with small groups of trainees.  

o   Assess needs in conjunction with key stakeholders and performance data, and define objectives and learning plan.

o   Individuate instruction and materials based on learner or group needs.  

o   Prepare coaching sessions in line with best practices for intercultural and language learning.

·         Learning solutions

o   Analyze needs, design, and deliver training courses and workshops for delivery.

o   Train staff in core training modules and workshops for communicating effectively across cultural and linguistic differences in English with a diverse customer base.

o   Evaluate staff progress and complete all reporting requirements as needed.

Product QA

For one of the M-Commerce Products and SCM Services Company

Job description for Product Q.A

 

Primary Responsibility

 

·         Responsible for planning, creating and executing test cases, within a multi-platform

environment

·         Writing test cases, test scripts from Functional Requirement documents

·         Provide full test reports and report any issues to relevant parties

·         Work towards automation of regression and sanity testcases

·         Verifying areas of performance and assisting in the review of existing test cases and procedures

 

Required experience and knowledge

 

·         1 to 5 years of relevant experience in mobile app and web testing

·         Good working knowledge & experience on testing UI applications on mobile devices like iPhone, Android and Blackberry

·         Proficiency in usability testing with a focus on customer experience

·         Good understanding of SDLC, defect life cycle and defect management

·         Experience in developing test plan and test cases for native app and web app testing

·         Experience on Java script and test automation solutions for Apple, Blackberry and Android devices preferred

·         Experience on integration of any standard test automation tool (HP QTP, Rational Robot, Selenium) with Mobile application testing will be added advantage

·         Anyone having good experience on Web testing/UI testing can also apply

·         Relevant certification like CSTE, ISEB etc. will be a strong advantage 

 

Sr. Manager License Compliance

Reports to           : Director Compliance USA

Exp. Required   : 18-22 yrs with min. 7 years in team management

Primary Responsibilities

·         Provide hands-on management and leadership for the functional groups of Bangalore License Compliance team by developing best practices, communicating priorities, identifying gaps, reviewing all work products, and driving change as necessary.  Functional groups within License Compliance include:

o   Financial Analyst group that researches and analyzes the data to identify candidates for license compliance reviews, is responsible for financial reporting, and owns the accuracy and completeness of the group’s data sources.

o   Entitlement Model group that analyzes internal data and determines customers’ complete license and support and subscription entitlement.

o   Data Analysis group that collects deployment data from Enterprise License Agreement customers, verifies that customer has met the terms and conditions of the agreement, and analyzes the deployment data.

o   Communications group that composes and issues formal written communication to internal sales professionals, customer CIOs, and senior executives

o   Engagement Management Partner group that supports US and EMEA engagement managers in all aspects of license compliance reviews including entitlement analysis, determining audit scope, negotiation planning, and final documentation.

·         Hire and expand Bangalore team to meet demands of growing workload; work with US management to forecast personnel demands and partner with local recruiters to source well-qualified candidates

·         Ensure that all groups provide high-quality output.  Initiate projects to improve the quality preparation and review processes and devise programs to increase licensing and technical knowledge of team members

·          

·         Track and report key performance indicators, resource utilization and other dashboard metrics to highlight successes as well as to target areas of improvement.

·         Provide mentoring, coaching and feedback to develop the team in Bangalore; communicate expectations and escalate personnel issues in a timely manner.

·         Prepare budgets and forecasts, as required

·         Travel as needed.

Qualifications

·         MBA or Chartered Accountant is strongly preferred; Bachelors in Business Administration, Finance, or Accounting (other majors OK with requisite experience)

·         Experience managing a Global License Compliance, Auditing, Accounting or Finance functions required

·         Minimum of ten years of overall work experience including at least five years experience as a people Manager

·         Experience  managing Financial Planning & Analysis analysts or Accountants is a plus

·         Proven ability to improve quality.

·         Strong project management, planning, and organization skills, including ability to handle multiple priorities simultaneously in a fast-paced, matrix-managed environment required

·         Proven ability to work effectively with people from international teams using strong interpersonal, written and verbal communication skills

·         Continuous improvement attitude and competency; including a proactive approach to identifying problems and providing solutions

·         Proficiency using Excel, PowerPoint required and OLAP tools preferred.

 

Pls. Send profiles/references to m.singh@addwiser.biz

LAMP Developer

For one of the M-Commerce Products and SCM Services Company  

Primary Responsibility

·         Working on web applications and site over the full product lifecycle and will need to be able to develop quality code to spec and meet deadlines

·         Implementing framework designs and productivity tools

·         Handling mobile-web app delivery, deployment and production issues within the specified timelines

Experience and Qualification

·         2-4 years’ experience in web development technologies

·         You should have strong LAMP, Django, Python and database (PostgreSQL) knowledge

Preferences

·         Python Web Developer with 2+ years commercial experience creating applications

·         Experience in Python, Django, CSS, JavaScript, HTML, JQuery, Ajax, YUI, GWT, MVC frameworks

·         Experience on Webkit, mobile Safari development

·         BE/BTech/MCA from a premiere college (formal CS education)

Attributes

·         Strong Leadership skills

·         Interest in implementing dynamic, marquee user interfaces