Group Leader

For a leading BPO in Gurgaon:

ROLE:   

Coordinating, managing, relationship building and becoming a successful interface between the team and internal/external customers. To define, standardize and monitor quality parameters and thereafter make recommendations for ongoing improvements.

ELIGIBILTY:

Minimum 1.5 – 2 years experience as Team Leader

ESSENTIAL SKILLS:

·         Excellent English verbal and written communication skills

·         Knowledge of basic communication tools and techniques

·         Conceptual and creative ability

·         Ability to convince others

·         Leadership skills

·         Ability to prioritize work

·         Service excellence oriented

·         Proactive team player

·         Active listening skills

·         Excellent analytical and problem solving capabilities

·         Attention to detail

·         Pleasing personality

·         Achievement orientation

·         Good working knowledge of MS Office

ADMINISTRATIVE RESPONSIBILITY:

·         Responsible for day-to-day work, process flows and constantly endeavoring to be able to lead the team from the front

·         Team Leaders should be able to look up to him/her for help, advice and guidance when required

·         Identify the tangibles and the intangibles perceived to enhance value of services provided

·         Analyze how the intangibles contribute to the creation of customer value and beliefs

·         Directs the organization of work within the team including duty roasters, vacations etc

·         Assisting in all process excellence initiatives        

·         Ensures all the records and documents maintained as per organizational requirements

·         To advice and implement interventions to improve emotional quotient of employees

·         Attends behavioral and vocational training in own and related work areas to enhance skills and develop multifunctionally.

·         Responsible for developing, implementing, maintaining, and enhancing test methodologies that ensure exhaustive testing of all agents to ensure compliance with process specifications, must maintain a high degree of error free procedures and documentation.

·         Ensures high motivation level and retention of manpower

·         The responsibilities given above are indicative and may vary as per requirement

 

 

 

Senior/Software Engineer

For fortune 500 company based out of Gurgaon involved in medical implants & equipment business

Roles and Responsibilities

• Looking for an experienced and motivated professional who is ready to take challenges and work with globally distributed teams to develop cutting edge medical products.  

Skill Set

Primary

• Solid hands on experience in device driver development, device to device communication and Wireless device control.
• Expert in object oriented design.
• Expert in VC++, MFC , ATL, COM/DCOM and .NET.
• Expert in multi-threaded application development.
• Ability to read hardware specifications.
• Knowledge of Windows SDK.
• Excellent written and oral communication skills.
• Must be an excellent team player and able to work with minimal supervision.
• Experience in using development tools like Visual Studio 2005/2008.

Additional

• Knowledge of .Net third party tools like Nunit, NCover, CruiseControl, FxCop.
• DICOM and HL7 knowledge would be a plus
• Knowledge of Design Patterns and UML.

Desired Profile

Education:

• B.Tech/B.E/M.Tech/MS.- Computers, Electronics/Telecommunications

Experience: 3-6 years

 

 

 

Torque Resfolio = Resume (+Portfolio). Simple Maths. Great Results

During recession the job market dynamics have experienced a sea change, both from the employer and the jobseeker point of view. Organisations and professionals are adopting new tools and technique to market themselves and to effectuate a clear understanding of “what they are” and “what they are looking for”, therefore, it is critical to the recruitment and career strategy (of the employer and the job seeker respectively) to optimize the use of various tools.

Traditional definitions of “active” and “passive” job seeker too is changing, as professional are symbiotically interconnected combined, with the ever increasing presence of internet, all are more receptive to discuss career & opportunities (quasi-passive or quasi-active)

Similarly, resumes are no more the traditional resumes, they are now a “career portfolio”, reflecting the education, skills, jobs, achievements, interests, and MORE.. The professional recommendation/ testimonials, web profiles, authenticity, peaks..etc.. every key accomplishment a person has aggrandised professionally

To cater to the increasing need of a “career portfolio” (instead of a “resume’) Addwiser torque  brings you ….

                              ResfoliO

 

A resume that will be an effective career portfolio (or call it career progression tool), which makes an employer’s job easier.

·       Resume/CV        : Formatted ~ Effectively worded ~ Rightly highlighted ~ Customized

·       Covering Letter   : To include relevant additional information that cannot be ideally contained in the resume

·       ASCII version     : Resume that can be used effectively on the web

·       1 updation valid for a year (beginning from the date of first delivery).

·       Optional: Projects authentication

·       Educational Institution ranking, accreditation, recognition

·       Analysis at the bottom: Loyalty index

·       Recommendations/ synopsis of LinkedIn, Web profile

                                               

A Resfolio will give your career the much needed spark. For more details of this product contact:

Mr. Shriniwas Rao (09999897567/ E-Mail: s.rao@addwiser.biz)

 

Senior/Software engineer

For fortune 500 company based out of Gurgaon involved in medical implants & equipment business

Roles and Responsibilities

• Looking for an experienced and motivated professional who is ready to take challenges and work with globally distributed teams to develop cutting edge medical products.  

Skill Set

Primary

• Solid hands on experience in device driver development, device to device communication and Wireless device control.
• Expert in object oriented design.
• Expert in VC++, MFC , ATL, COM/DCOM and .NET.
• Expert in multi-threaded application development.
• Ability to read hardware specifications.
• Knowledge of Windows SDK.
• Excellent written and oral communication skills.
• Must be an excellent team player and able to work with minimal supervision.
• Experience in using development tools like Visual Studio 2005/2008.

Additional

• Knowledge of .Net third party tools like Nunit, NCover, CruiseControl, FxCop.
• DICOM and HL7 knowledge would be a plus
• Knowledge of Design Patterns and UML.

Desired Profile

Education:

• B.Tech/B.E/M.Tech/MS.- Computers, Electronics/Telecommunications

Experience: 3-6 years

 

 

Senior/Software engineer

For fortune 500 company based out of Gurgaon involved in medical implants & equipment business

Roles and Responsibilities

• Looking for an experienced and motivated professional who is ready to take challenges and work with globally distributed teams to develop cutting edge medical products.  

Skill Set

Primary

• Solid hands on experience in device driver development, device to device communication and Wireless device control.
• Expert in object oriented design.
• Expert in VC++, MFC , ATL, COM/DCOM and .NET.
• Expert in multi-threaded application development.
• Ability to read hardware specifications.
• Knowledge of Windows SDK.
• Excellent written and oral communication skills.
• Must be an excellent team player and able to work with minimal supervision.
• Experience in using development tools like Visual Studio 2005/2008.

Additional

• Knowledge of .Net third party tools like Nunit, NCover, CruiseControl, FxCop.
• DICOM and HL7 knowledge would be a plus
• Knowledge of Design Patterns and UML.

Desired Profile

Education:

• B.Tech/B.E/M.Tech/MS.- Computers, Electronics/Telecommunications

Experience: 3-6 years

 

 

Senior/Software engineer

For fortune 500 company based out of Gurgaon involved in medical implants & equipment business

Roles and Responsibilities

• Looking for an experienced and motivated professional who is ready to take challenges and work with globally distributed teams to develop cutting edge medical products.  

Skill Set

Primary

• Solid hands on experience in device driver development, device to device communication and Wireless device control.
• Expert in object oriented design.
• Expert in VC++, MFC , ATL, COM/DCOM and .NET.
• Expert in multi-threaded application development.
• Ability to read hardware specifications.
• Knowledge of Windows SDK.
• Excellent written and oral communication skills.
• Must be an excellent team player and able to work with minimal supervision.
• Experience in using development tools like Visual Studio 2005/2008.

Additional

• Knowledge of .Net third party tools like Nunit, NCover, CruiseControl, FxCop.
• DICOM and HL7 knowledge would be a plus
• Knowledge of Design Patterns and UML.

Desired Profile

Education:

• B.Tech/B.E/M.Tech/MS.- Computers, Electronics/Telecommunications

Experience: 3-6 years

 

 

Senior/Software engineer

For fortune 500 company based out of Gurgaon involved in medical implants & equipment business

Roles and Responsibilities

• Looking for an experienced and motivated professional who is ready to take challenges and work with globally distributed teams to develop cutting edge medical products.  

Skill Set

Primary

• Solid hands on experience in device driver development, device to device communication and Wireless device control.
• Expert in object oriented design.
• Expert in VC++, MFC , ATL, COM/DCOM and .NET.
• Expert in multi-threaded application development.
• Ability to read hardware specifications.
• Knowledge of Windows SDK.
• Excellent written and oral communication skills.
• Must be an excellent team player and able to work with minimal supervision.
• Experience in using development tools like Visual Studio 2005/2008.

Additional

• Knowledge of .Net third party tools like Nunit, NCover, CruiseControl, FxCop.
• DICOM and HL7 knowledge would be a plus
• Knowledge of Design Patterns and UML.

Desired Profile

Education:

• B.Tech/B.E/M.Tech/MS. -  Computers, Electronics/Telecommunications

Experience: 3-6 years

 

 

Process Trainer/Sr. Process Trainer

For a leading BPO based out of Gurgaon

 

ROLE: To ensure continuous trainings and refreshers of employees based on the process & individual needs.

REPORTING TO: Deputy Manager - Training

ESSENTIAL SKILLS / TRAITS:

·   Experience Required: 4 – 6 years

·   Relevant BPO experience in a hard core technical environment handling Enterprise support

·   Should have hands on knowledge of any one version of Windows server including Remote Server administration tools.

·   Preferred if worked on VMWARE to virtualize customer issues

·   High technical competency in computers (hardware, software, network)

·   Proficient in successfully transferring technical knowledge

·   Ability to explain complex concepts in an effective manner

·   Ability to convince others

·   Technical Troubleshooting exposure

·   Excellent Process Knowledge

·   High process/ customer focused orientation

·   Planning/ Organizing/ Prioritizing skills

·   Excellent written & spoken English

·   Excellent presentation skills

·   Leadership skills

·   Interpersonal skills

·   Good coordination skills

·   High aptitude

·   Excellent time management skills

 

ADMINISTRATIVE RESPONSIBILITY:

·   Design and deliver modules

·   Execute training programmes

·   Identifying and analyzing training needs

·   Developing action plans and monitoring progress of such plans

·   Ensuring attendance and successful graduation of training batches

·   Regular reporting of scores for batches released to floor and up-trainings conducted

·   Coordination with client for updates and various support

 

PERFORMANCE STANDARDS:

MEASURABLE:

·   Training Effectiveness

·   Trainee Feedback

·   Coaching scores and key operational metrics (AHT, Case closure, CSAT) of batches that have hit the floor

NON MEASURABLE:

·   Positive Attitude

·   Self Motivation

·   Enthusiasm

·   Initiative

·   Achievement Orientation

 

 

 

Business Analyst

For one of the top 10 software companies based out of Pune & Bangalore:

·         Should be from Pharma industry with thorough understanding of Pharma lifecycle preferably from Clinical R&D, Sales and Marketing or Manufacturing division.

·         Should be familiar with some key products like FMEA-MED, KEYSTONES, BISNET, PLATEAU ELMS etc.

·         Detailed understanding of regulated environment needs and experience/exposure in world-class Pharma companies

·         Good understanding/exposure to IT environment and working packages in Pharma

·         Excellent communication skills and must be able to converse confidently on domain topics

·         Excellent understanding of business and their needs

·         Good networking abilities with senior management - externally & internally

·         Good Client facing abilities; should able to map/translate business requirements to system Requirements; knowledge on the best practices and possible products/applications around; Prepare client facing presentations 

·         Should have demonstrated capability of initiating gap analysis, comprehending and developing solutions and taking that to clients

·         Should have basic project managements skills

·         Work Location: Pune/Bangalore

 

 

Team Leader - Enterprise Support

For Gurgaon based leading BPO

Reporting to: Duty Manager – Operations / Group Leader

Role:              

·         Coordinating managing, relationship building and becoming a successful interface between the team and internal/external  customers.

·         To define, standardize and monitor quality parameters and thereafter make recommendations for ongoing improvements.

Essential Skills :

·         Minimum 4 years of total experience with relevant years of BPO experience in a hard core technical environment handling Enterprise support

·         Should be currently working as TL from at least an year

·         Should have hands on knowledge of any one version of Windows server including Remote Server administration tools

·         Working knowledge on Exchange or SQL Server

·         Should have used VMWARE to virtualize customer issues

·         High technical competency in computers (hardware, software, network)

·         Knowledge of basic communication tools and techniques

·         Conceptual and creative ability

·         Ability to convince others

·         Leadership skills & Proactive team player

·         Ability to prioritize work

·         Service excellence oriented

·         Active listening skills

·         Excellent analytical and problem solving capabilities

·         Attention to detail

·         Pleasing personality

·         Achievement orientation

·         Good working knowledge of MS Office

Administrative responsibility:

·         Responsible for day-to-day work, process flows and constantly endeavoring to be able to lead the team from the front.

·         Executives should be able to look up to him/her for help, advice and guidance when required.

·         Identify the tangibles and the intangibles perceived to enhance value of services provided.

·         Analyze how the intangibles contribute to the creation of customer value and beliefs.

·         Directs the organization of work within the team including duty roasters, vacations etc.

·         Assisting in all process excellence initiatives.

·         Ensures all the records and documents maintained as per organizational requirements

·         To advice and implement interventions to improve emotional quotient of employees

·         Attends behavioral and vocational training in own and related work areas to enhance skills and develop multifunctionally.

·         Responsible for developing, implementing, maintaining, and enhancing test methodologies that ensure exhaustive testing of all agents to ensure compliance with process specifications, must maintain a high degree of error free procedures and documentation.

·         Ensures high motivation level and retention of manpower

·         Monitor calls and provide ongoing feedback for continuous improvements to the service delivery standards

·         The responsibilities given above are indicative and may vary as per requirement

 

 

Java Developer

Urgently Required Java Developer for Gurgaon based MNC in Medical domain.

Skill Set

·         Solid hands-on experience in JAVA, J2EE.

·         Experience in working on Struts, Hibernate frameworks.

·         Sound knowledge of Maven build tool.

·         Sound Knowledge of Swing.

·         Good understanding of SOA

·         Sound knowledge of XML

·         Experience in using development tools like Eclipse 3.5

·         Experience in writing Functional Specifications, Technical Specifications documents

Additional

·         DICOM knowledge would be a plus

·         Knowledge of OOAD, OOPS concepts, Design Patterns and UML

·         Knowledge of Subversion (SVN) for version control

·         Knowledge of Web Services using AXIS

·         Reverse Engineering code from JAR files

 

B.Tech/B.E/M.Tech/MS. -  Computers, Electronics/Telecommunications

  Experience: 2-5 years

Torque - Career Growth Folio (Catalyst for your "Job Climb")

torque Career Growth Folio

CG-foliO

 

It is common to hear about the investment portfolios, a wise person constantly tracks such a portfolio to maximise the “money growth”. Here the key word is “Money”. Where does the money come from? Mostly it’s the occupation/career (besides existing investments) from which a person draws money.

Mostly the career or occupation management is one of the areas where one is apprehensive or doesn’t want to spend (seeing no immediate returns).

But its time one focuses on “career management”

Career consists of:                                               

1) The technical/ work skills acquired

2) The people skills/ relationships

3) Entities where these skills are ACQUIRED AND made use of ..

                                                

Torque products helps you in managing your career better, by projecting you effectively, helping you to make right decisions and value adding to your professional life.

Presenting “Torque Career Growth Folio”                                   

How does CGF value add to my “career management”?

Torque CGF value adds to enable you to make following career decisions “rightly”:

1. What is your market worth? How do you derive at a right, quantifiable figure to help you decide the next “Job Climb”. 
2. Additional skills I can acquire.
3. Is this the right domain for me?
4. What’s the future of this domain?
5. Where can I build right contacts?
6. What should be the next designation/ role I should graduate to?

Well, Torque CGF helps and guides you to derive at a logical, analytical solution and reduce the “emotional” or “reflex” content from the decision making process.

What are the contents of CGF?

When you decide to purchase CGF, we will do a customized micro-research of the market, where professionals like you are working.

• We will map their present CTCs,
• the growth they had over the year,
• roles they are in
• we will do a research on the your industry/ domain to ascertain its growth and future prospects
• we will also target specifically any company of your liking

All this will be presented to you in a brief ppt, including data and analysis. Additionally we will be tracking your growth for a year and update you on the latest.

 

Sr Design Engineer (Electronics)

This person will be responsible for:

1. Reviewing all requests for new components to ensure that the part can satisfy the requirements and that any existing parts cannot.
2. Performing component footprint and symbol creation to design, manufacturing, and industry standards as well as maintains symbol and footprint libraries.
3. Maintaining the Approved Parts List and assigns new inventory part numbers

a.       Establishing standard titles for components.

b.      Maintaining current descriptions to the standard format.

c.       Flagging obsolete parts.

d.      Consolidating duplicate parts and reduces inventory.

e.      Selecting alternate sources of supply.

f.        Approving all changes, additions, deletions.

g.       Assisting design engineers in the selection of parts that best fit their requirements including alternate sources, End of Life (EOL) evaluations and technical/application notes information.

h.      Supporting proper selection of component generic or specific classification

i.         Maintaining approved vendor and manufacturer lists

j.        Maintaining current component datasheets and repository and creates custom datasheets where applicable.

k.       Supporting component Moisture Sensitivity Level (MSL) documentation and control

4. Assisting in solving production or quality related component issues. Finds suitable replacement parts and identifies root causes of issues.
5. Supporting sourcing to locate old, obsolete or hard to procure parts when the buyers cannot find parts needed for production.
6. Assisting in process changes/upgrades for component engineering tools.
7. Providing RoHS support.  Reviews existing parts and identifies RoHS equivalent parts.
8. Performing Value Engineering (cost reduction) initiatives.
9. Participating in design reviews for the purpose of component selection and standardization.
10. Coordinating ECOs (Engineering Change Orders) written against component specifications.

 

Skill Set

• Demonstrated ability to work with Technology and Manufacturing teams to deliver innovative Component Engineering process improvements.
• Knowledge of various Electronic components, Interpretation of manufacturer datasheets, Part Change Notifications.
• Experience in BOM Management.
• Knowledge of IPC, IEC standards.
• Familiarity with electronic component manufacturing processes and life cycle of Components.
• RoHS/WEE Regulations: Should be able to carry RoHS review of existing parts and identify ROHS equivalent.
• Experience with PCB CAD tools such as Orcad and PADS.
• Must have excellent communications(verbal and written), scheduling, organizational skills, and high enthusiasm.

Additional

• Exp in Board Assembling and Testing.
• Should be able to perform DFM/DFT activities on Printed Circuit Boards
• Working knowledge of regulatory approval such as UL, FCC..etc

 

B.Tech/B.E.-Electrical,Electronics/Telecommunication,Instrumentation
M.Sc - Electronics; M.Tech - Electrical, Electronics/Telecommunication, Instrumentation

Experience: 2 – 4 years