Staffing Consultant

For one of the Top IT company based out of Bangalore

Reports to           : Staffing Manager

Role Purpose     : This role implements hiring strategies for client groups and senior hires. This is seen as an influential staffing subject matter expert both internally and externally. The role requires the individual to proactively identify trends and forecasts and build a pipeline of future candidates based on business needs.

Job Responsibilities:

·         Implement recruiting and sourcing strategies with the product unit heads to ensure that they are in line with the business needs, recruiting policies and market positioning.

·         Understand the trends in the external marketplace to ensure the continued ability to hire best people. Provide strategic market data and competitor intelligence to the Staffing Head and the senior leadership team.

·         Accountable for execution of the recruiting process and act to ensure its continued improvement. Participate in creating & implementing strategies to increase efficiency of the various sourcing avenues.

·         Ensure that the standard metrics for recruitment is being tracked and met for the client groups - cycle time, cost per hire, source, offer acceptances.

·         Screen internal and external candidates for core competencies , availability, interest level, salary expectations and relocation needs.

·         Understand candidate needs, be a compensation expert and a consultant to the business, and successfully close candidates.

·         Ensure that every candidate has a world class experience

·         Participate in strategic initiatives that bring value to the business and the organization.

·         Interface with various levels of stakeholders across the organization to develop internal relationships that will ensure the achievement of recruiting objectives and strategies

Supervises: Contingent Staff team of recruiting professionals

External Relationships: Channels/Sources (Search Firms, Internet Job Boards)

Experience:

a. 8 -10 years of work experience

b. 4- 5 years in an organization of repute across other function of HR would be an added advantage

c. Work in a matrix reporting organization

Competencies & Skills:

·         Results-oriented; ability to handle multiple time-sensitive projects while focusing on the quality of work delivered to clients

·         Ability to work under high pressure

·         Deep understanding of recruiting, sourcing and HR processes in an organization

·         Strong trend and external marketplace analysis experience

·         Good understanding of recruiting performance measurement and target metrics

·         Process improvement experience

·         Data analysis experience

·         Understanding of compensation practices and concepts

·         Strong negotiation and relationship management skills

 

 

Cognos Reportnet Developer

For US based fortune 500 company involved in Medical Implants & equipments business

Roles & Responsibilities

Key Activities

·         Participate in the planning, design and building of Metadata models using Cognos 8 Framework Manager. Define relationships, apply filters and security and manage dimensions

·         Work closely with the onshore team of Business Analysts and Data Architects

·         Support the ongoing development of Cognos 7 Cubes and reports

·         Publishing ( Refreshing ) Cubes & Schedule ,Manage Reports  using Cognos Administrator

·         Using Cognos 8 Business Intelligence, design and develop scorecards and dashboards to support the ongoing analytics needs of the business

·         Participate in the planning and migration of existing Cognos 7 to Cognos 8.4

·         Design and develop reports and data feeds to support the Cognos 8  Go Mobile application

·         To design, implement modules for business using Cognos.

·         Ensure data consistency and integrity.

Mandatory Skill Set

·         Data warehousing and Business Intelligence techniques.

·         4+ years of experience in design and development of cubes and reports using Cognos Framework manager.

·         Significant experience working with Data Warehouse architecture, which includes designing of the data warehouse, data mart and working on Reporting tool Cognos 8, Cognos Reportnet, Cognos Impromptu, Cognos Power Play Transformer.

·         Experience on migration of cubes and reports from Cognos 7 to Cognos 8.4.

·         Experience with Cognos (Powerplay) to support existing applications done with this tool.

·         Data management techniques using ETL tools.

Good to have

·         Experience with the ETL from Informatica (Powercenter).

·         Knowledge of SQL or Oracle.

·         Experience with the ERP from Oracle (e-business suite).

·         Experience in change management.

 

 

Senior Application Support Analyst

Work Exp.: 4 to 8 years

For World’s Leading Global Wealth Management Company.

Work Location   : Singapore

 

Purpose of the role:

 

The Application Support Analyst is responsible for ensuring all live applications are fully supported and meet Service Level Agreement (SLA) requirements of all service areas. In conjunction with this, the role holder will be responsible for the delivery of application support services to respective Application Service Managers.    This will extend to implementing, managing, meeting and exceeding all response and resolution SLA’s as well as working with the group to ensure consistent use of processes and enhancement of service.

 

Core Accountabilities:

 

·         Application Support: Delivery of second level application support. Participate in activities related to the applications under support, including but not restricted to, system testing, preparation, application and UAT (preparation and execution).

 

·         Ensure all live applications are fully supported and meet the SLA requirements of service area.   Effectively provide Service Acceptance measurement and sign off for area of responsibility.  Manage & deliver all 2nd line applications support whether direct, sourced internally or 3rd party.  Adaptation of the service to meet the changing needs of the business.   Identification of and implementation of continual improvements to the service through, for example, incident root cause analysis, trend analysis and procedure reviews.

 

·         Work with the  Application Service Managers, Major Incident  Management team  and  other  internal  and  external  parties  to adapt the service offering to meet  the changing  needs  of the business.   Effectively manage and deliver the live service to agreed service levels. Apply ITIL best practice principles across the service area.

 

·         Service Level Agreement (SLA): Maintain system availability to SLA, analyze and resolve application/system related operational issues via formal communications and procedures. Ensure key application functions and scheduled activities are completed in a timely manner and within SLA.

 

·         Business As Usual (BAU):  Maintain all formal controls, documents and records to auditable levels and in compliance with current Technology Application Support operation procedures and documentation standards.  Work with Application Service Managers to understand business requirements. Identify service enhancements and help drive service improvement initiatives to deliver programs as well as provide 24x7 supports as part of shift and on-call rotas.

 

Supervisory Responsibilities:

 

·         Manages self and works with individuals and managers to ensure maximum performance.

 

Role Requirements:

 

Professional/technical experience:

 

·         The candidate will possess experience and a proven track record in a support role, preferably within the financial services industry.   Experienced in supporting applications in a global environment and familiar with ITIL concepts and best practices. Preferably experienced in supporting applications in a major investment bank with strong knowledge of ITIL-based processes and best practices.

 

·         An excellent  understanding of Relational  Data  Base  Management Systems   and  associated  tools, including  SQL, stored procedures, triggers,  and  other  DB objects.   Preferred ability to read and understand stored procedures and write ad-hoc queries.   Comfortable   writing SQL queries   to investigate data   issues.   Comfortable   working from a command shell environment. Strong analytical and investigation skills. Ability to resolve issues in a high-pressure & time critical environment. Positive & enthusiastic team player who can work flexible hours.

 

·         The candidate will also need  to have a proven track record of service delivery in a complex IT environment and will have an in-depth understanding of applications  supported by Applications Support  functions  in general.   Exposure and / or practical knowledge and experience of Avaloq is advantageous but is not essential.

 

Academic and professional qualifications

 

·         The candidate will be preferably educated to degree   level or above, preferably in an IT related   discipline.  The ITIL qualification would be an advantage.

 

Language Skills:

 

·         The role holder  will have  an  excellent  command of English language with  strong  written  and  verbal communications to deliver against our commitment to providing a world class service and  drive our dedication  to the  client experience.   The communication demands of the role are high and the role holder will be communicating with customers on a daily basis for whom English may not be their first language and high levels of visual and aural concentration will be required when locating and interpreting screen based information whilst continuing a dialogue with the customer.

Torque News -January 2010

 

Industry Updates	¤        Domestic IT services mkt to double by 2013: Springboard (Source: ET) ¤       Pharma, telecom, FMCG sectors may hike pay 12 pc in 2010 - http://bit.ly/8hH5vT (Source: ET) ¤       TCS' BaNCS ranked no 1 in China (Source: ET)
Launches & Innovations	¤        Google announces short URL (goo.gl) while Facebook & youtube also experiment with their shorter links fb.me and youtu.be respectively (Source: ReadWriteweb) ¤        Microsoft launches WebsiteSpark programme (Source: ET) ¤        Google Unveils News-by-Topic Service (Source: NYT) , Launches Dictionary and Translated Web Search (Source: yahoo news) and Releases API for Cool Visualization of Data Mashups from Many Sources (Source: ReadWriteWeb) & also Chrome browser for Macintosh computers (Source: ET) ¤        Yahoo expands integration with Facebook (Source:  Reuters) ¤        SAP to Launch Google Wave Competitor (Source: ReadWriteweb) ¤        Bluetooth keyboard finally gets launched for Apple iphone (Source: The First Reporter) ¤        India’s first Android device soon from H’bad based startup Notion Inc (Source: Techtree.com) ¤        Intel debuts updated Atom processor technology (NASDAQ)
Other Updates	¤        Twitter buys location tracker start-up Mixer Labs (Source: BBC) ¤        Avaya acquires Nortel Enterprise (Source: CIOL) ¤        Genpact bags F&A services contract from AstraZeneca (Source: ET) ¤        Goldman takes 9.4% stake in Max India (Source: Yahoo) ¤        HCL Technologies announced a five-year deal with media conglomerate News Corp for managing its data centres and IT across UK newspapers like The Times, The Sun and The Sunday Times. (Source: ET) ¤        IBM in $200m Brazil software tie-up (Source: FT). Also acquires Lombardi - a significant acquisition in the BPM space (Source: Information week), bags order from Digicable (Source: TOI) and wins 10-year IT deal with Gujarat bank (Source: ET) ¤        French IT company NetASQ launches India operation (Source: ET) ¤        Gartner to Acquire AMR Research for $64 Million (Source: ReadWriteWeb) ¤        Google buys AppJet Inc, an online collaboration startup (Source: Yahoo News) ¤        Wipro Technologies has entered into a deal with telecom company Telefónica O2 Germany to provide testing services to the European firm. (Source: ET) ¤        HCL Axon has signed a five-year global IT services deal with pharma Company GlaxoSmithKline. (Source: ET)  ¤        Infosys has been selected to implement a $387 crore ($83 million) IT project for power distribution utilities (Source: ET) ¤        AOL is becoming an independent Internet company again (Source: ET) ¤        RBS Close to Selling Asian Assets to HSBC (Source: WSJ) ¤        Thomson Reuters to strengthen presence in Asia (Source: ET)
Other Updates	¤        Barclays Is Barred From Trading Offshore Derivatives in India (Source: WSJ) ¤        MphasiS to replace pay hikes with bonus (Source: ET) ¤        Morgan Stanley hires ex-Merrill COO Fleming (Source: Reuters) ¤        GM Taps Microsoft's Finance Chief (Source:  WSJ) ¤        Wipro appoints Rajan Kohli as Chief Marketing Officer, IT Business (Source: Wipro)
Hiring & Firing	¤        Infosys to Nearly Double Work Force in U.S. Market (Source:  WSJ) ¤        Infosys Plans to Make 13,000 Campus Offers (Source: WSJ) ¤        Capgemini to hire 6k people in India by 2010 end (Source: SiliconIndia) ¤        IT giant Wipro's hiring plans for fiscal 2009-10 are on track, with 8,500 people to be recruited by May-June 2010. (Source: TOI)
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