Microsoft BI Developer

For a US based Fortune 500 Company based out of Gurgaon

Job Description: We are looking for an experienced and motivated professional who shall play a key role as a BI developer.

Key Skills:

·         Proven experience in complex Reports, Dashboard and Scorecard design.

·         Strong development Experience with Microsoft SQL Server Reporting Services 2005/2008.

·         Minimal 1 year hands-on SQL Server 2008, 3 years SQL Server 2005

·         Well versed in writing MDX (Multi Dimensional Expressions) queries

·         Understand the impact a process change might have on the system and be able to guide process definitions accordingly.

·         Able to efficiently communicate technical needs and objectives.

·         Ability to work with minimal supervision.

Good to have:

·         Programming with Transact SQL, .net and Windows Powershell

·         Administration of SQL Server 2000, 2005, 2008 Database Engine.

·         Experience in planning system resource capacity for SSRS and PPS2007.

Desired Profile:

·         Strong & proven BI Developer experience

·         Certification MCITP – Business Intelligence Developer, Performance point Server 2007;

·         Tertiary qualifications in a technical or business discipline would also be an advantage

·         Excellent communication & documentation skills;

Soft Skills:

·         Must have excellent written and oral communication skills and be well organized.

·         Interact internally and externally on a daily basis to achieve department / work unit goals.

Education:

·         B.Tech/MCA/B.E/M.Tech/MS. - Computers, Electronics/Telecommunications

Experience: 3 - 6 years

 

 

 

 

Licensing Sales Specialist

Reports to           : Director for Licensing

 

Overview:

The LSS is at the center of Microsoft’s Licensing Annuity business, with annual revenue now exceeding $30B. The required key competences are Sales and Relationship Management related to a thorough understanding of MS volume licensing offerings. The LSS adds value by negotiating licensing agreements that maximize long-term revenue and enhance the customer experience.  It is a sales role that requires an ongoing working relationship with customers and close cooperation with CIAM (Corporate inside Account Managed) and CPM (Corporate Partner Managed) segment field Sales Management and the Business Desk.

The LSS role is primarily focused on the EA (Enterprise Agreement) lifecycle, including New and Renewal negotiations. This includes helping customers to understand how to purchase, renew and maximize the licenses for their Microsoft technology solutions.  Success in the role includes growing the licensing annuity business, closing deals within guidance, and increasing customer satisfaction.  The success is measured by meeting or exceeding Sales objectives such as: EA (and Select & Select Plus): revenue, penetration, renewals, revenue recapture, up sell / cross sell (BPOS, Enterprise Application Platform) and Services (Premier / MCS) attach.

 

Responsibilities:

The LSS role adds value by:

1.       Providing volume licensing expertise within the sub / district / region. This includes mastering Program and Product Licensing scenarios focused principally on EA, EAS (EA Subscription) and Select Plus offerings.

2.       Performing a Sales role, including

a)      Contributing to the overall account plan by developing appropriate licensing strategies to further grow revenue and annuity penetration,

b)      Developing and selling licensing solutions by driving customer licensing proposals and

c)       Negotiating with customers to maximize contract value and Customer Satisfaction, whilst simplifying the licensing experience for the customer and driving for “right licensing”.

1.       Managing external and internal relationships, including

a)      Customers (procurement customer engagement, aligning Microsoft’s  total value proposition to procurement levers)

b)      Field (Field enablement - link licensing solutions with subsidiary targets)

c)       Partners (Partner Enablement - in conjunction with PAM role: driving LAR self-sufficiency) 

 

In detail, the LSS will

1.       Create and manage comprehensive account specific licensing annuity plans for his/her territory or subsidiary along with the EPG segment.

2.       Drive Account penetration for EA, through full platform EAs, attach / re-attach and cross-sell / up-sell opportunities, incl. BPOS, MDOP, EAP, ECI, Premier, whilst supporting license compliancy initiatives

3.       Provide licensing consultation (e.g. negotiation tactics, up-selling scenarios) to account and / or opportunity strategies, in collaboration with AMs (Account Managers), SAM (Software Asset Management Manager), LAR PAM (Partner Account Manager), MS Financing (where applicable) and SSPs (Solution Sales Specialists).

4.       Define, drive and execute on negotiation strategies and tactics, in collaboration with the AMs, SAM, LAR PAM, MS Financing, SSPs and MS Partners, while managing exceptions within “Field Empowerment”. For exceptions beyond Field Empowerment, the LSS consults with the Business Desk to create appropriate exceptional licensing solutions.

5.       Develop accurate, relevant and complete financial analyses for customers, including MS Financing scenarios (where applicable), TCO Analysis for Microsoft software purchase and Cost Savings through acquisition and deployment of Microsoft technology

6.       Proactively offer strategic licensing consulting to both internal and external stakeholders that drives more effective business and opportunity management.

7.       Contribute to the licensing community and WWLP (World Wide Licensing & Pricing), by sharing best practices and insights on how best to close Licensing Annuity Business.

Function: HR Operations

Work Location: Bangalore

Responsibilities:

1.       Interface for HR policies/processes- for employees, managers & leadership

2.       Run processes – ex. company leased accommodation, company leased vehicles, administration of leave, exit process, transfer process, processes related to inducting new employees etc.

3.       HR transactions- supporting employees on various HR transactions

4.       HRIS & reports- maintaining data in the HRIS & reporting as required

5.       Induction of new employees- coordinating New Employee Orientation and coordinating with other functions for inducting new employees

6.       Coordinating with the Payroll team for running the payroll process

Candidate Specification:

1.       Experience: 2-5 years of experience in HR. Would prefer a candidate who has had experience administrating some of these HR processes. Would be open to candidate with more years of experience also.

2.       The following would be crucial for success in this role:

a.       Ability to communicate effectively across diverse employee segments including leaders

b.       Ability to collaborate and work with people across groups

c.       An orientation towards processes & an eye for detail

d.      Ability to work without direct supervision- since this role holder would initially be the only person from the HR team in Bangalore- while they will be supported by the rest of the team based in Hyderabad

Senior WMS Functional Support

For one of the leading IT Company into Medical implants & equipments business

Exp: 5 - 11 yrs

Functional/Tech: 70%/30%

Key Activities & Accountabilities

The main activities of the Senior WMS Support Analyst will be to monitor calls, analyze and resolve problems and test and implement solutions including communication with a wide number of customers, partners and suppliers as follows:

Monitor

·         Monitor Interfaces and troubleshoot issues

·         Monitor calls in queue and progress and prioritize as necessary to meet Service Level Agreements

·         Follow SLA communication and escalation procedures

Analyze and Resolve

·         Liaise with other Support team members, Deployment team members and/or Super-users, if required, to ensure accurate problem definition

·         Analyze and evaluate problem types such as functional, technical, enhancement, configuration, RICE, Oracle bug or data issue.

·         Reassign calls if required and provide the initial analysis to the receiving group.

·         Use Metalink to investigate issues and review bugs and patches as required.

·         Provide functional input on proposed setup changes.

·         Create SR’s as required for Oracle Bugs within the modules being covered and monitor the SR’s and provide updates as required.

Test and Implement

·         Test solutions in relevant test environments prior to the user testing.

·         Explain solutions to Deployment, Support and/or Super-users and provide a test script which they can use to validate and confirm changes.

·         Create Configuration change requests as required

Communicate

·         Liaise with Deployment, Support, Super-users, other functional and technical teams and external vendors (Oracle) throughout the process from problem definition to resolution and implementation in Production.

·         Manage interactions, record progress and document detailed resolution details in the Support-Works system.

Travel requirements

·         Travel to Europe sites as per the requirement

Competencies

·         Highly developed analysis and problem solving skills

·         Positive customer facing attitude and good interpersonal skills

·         Good English oral and written communication skills

·         Intercultural awareness

·         Good understanding of business processes and flows

·         Good application and systems understanding

·         Capacity to quickly assimilate the organization’s WMS solution elements

·         Ability to work independently and in a team environment

·         Proficiency in handling a high volume of work with conflicting demands

·         Flexibility and dedication in acquiring new responsibilities and skills

Education

·         B.Sc. Degree in IT

Languages: English essential, others are a plus.

Experience

·         At least 5 years experience with Oracle implementing and supporting WMS and SCM modules.

·         Previous experience working with Oracle on a off-shore support environment

·         Knowledge of other SCM Oracle Apps modules will be a plus.

·         Good understanding of the Oracle database table structure and SQL query tool like TOAD

·         Knowledge and experience on Support-Works would be an advantage

·         Additional technical skills such as PL/SQL Developer, Reports, Forms etc. would also be an advantage.

 

 

 

 

Role                : Consultant - Applications

Reports to     : Practice Director

 

The Role – Consultant:

Looking for Development Consultants who have a mix of advanced technology and business acumen. The Developer Consultant helps customer/partner account teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, Developer Consultants must be effective in fostering executive level relationships. When asked, consultants help translate business or application development requirements into technology requirements for inclusion in contracts and/or statements of work.

 

Responsibilities:

 

Define Vision & Scope, Create Design & Architecture:

·         Maintain a breadth of knowledge in a market sector, of industry standard frameworks and architectures as well as demonstrable technical expertise in deploying .NET solutions and related MS technologies

·         Define requirement with engagement Manager.

·         Understand customer environment & gather business requirement.

·         Research Technical Aspects & Best Practices.

·         Map technical information to customer’s context.

·         Develop architectural design document based on existing sample or new requirement.

 

Project Plans & Execution:

·         Identify customer required deliverables & all tasks for the project.

·         Create high level plan & estimate timelines & resources.

·         Meet with internal & partner resources to get feedback & commitment to the project plan.

·         Develop the detailed project plan.

·         Execute the project and augment the project team with your technical depth and expertise.

·         Mentor the customer and partner team members of the project to achieve project goals.

·         Monitor & adjust estimates to integrate new constraints.

·         Conduct project closeout meetings.

 

On-going Advice & Knowledge Transfer to Customer:

·         Study technical books, internet content, magazines, internal & external sources to build knowledge base & gather best practices.

·         Respond to customer needs by email, phone calls & one to one meetings.

·         Prepare documentation as needed.

 

Presentation & Trainings to Customers & Partners:

·         Identify Customer needs.

·         Research knowledge base & collect reference materials.

·         Prepare customized presentations or Trainings materials.

·         Give presentation or training.

·         Gather feedback & fine tune.

 

Contribute to MS Internal Knowledge Management System:

·         Capture all the field learning on a project & document the same in the format required.

·         Ensure all assets created on a project – Design document, Vision scope document, Architecture Document , Sample code etc is submitted to the internal knowledge management system.

·         Provide constructive feedback for all the assets downloaded from the internal knowledge management system.

 

Candidates Profile:

ü  9 years work experience in Consultancy, Architecting, Design, Deployment and/or support of software-related products or services, in a Microsoft-based large-scale Enterprise environment.

ü  Advanced level of knowledge in  .NET Frameworks, C#, ASP.NET, MOSS/BizTalk, SQL, XML Technologies and Web Services

ü  Good knowledge of MS Products such as Win2003/2008 Advanced Server, SQL Server 2005/2008, BizTalk Server 2006/2009, MOSS 2010, Office System, COM+, .NET Framework 3.5/4.0, TCP/IP and general networking and Active Directory is required.

ü  Ability to communicate with the appropriate audiences at all levels of an organization in a technical context.

ü  Project Management Experience would is desirable

ü  Bachelors degree in Engineering  – BE, BTECH or Equivalent.

ü  Industry Certifications like MCSD, MCDBA, MCAD.

Position                      : Application Development Manager

Reports to                  : Practice Director

 

Responsibilities:

The ADM is responsible for understanding the customer's environment, its technical requirements and fit to Microsoft technologies. The ADM serves as the customer's persistent Microsoft point of contact throughout the customer's product development lifecycle. The role is heavily reliant on the ADM possessing excellent customer service skills. The ADM is required to assist the team with quick and efficient resolution of customer's reactive support needs. The ADM will deliver prescriptive consulting guidance in the form of workshops, reviews, prototypes, white papers, and conclusive test results while setting realistic expectations regarding the capabilities and delivery timeframes of Microsoft technologies. It is vital that the ADM work constantly on keeping up-to-date on new Microsoft technologies relevant to the customer's particular needs and developing relationships with key Microsoft product group resources. The ADM is expected to maintain a collaborative role with customers. The ADM is expected to provide consulting assistance to peers as project workloads allows. The ADM maintains relationships with Microsoft product managers providing feedback on product requirements and drive Microsoft product feature and functionality requests on behalf of Premier clients.

Contacts:

This position will have regular contact with:

·         Other Application Development Managers

·         Technical Account Managers for establishing support and maintaining persistent account contact point.

·         Product Support Engineers

·         MCS Consultants.

·         Microsoft Product Groups - Program and product management, some direct contact with developers to drive feature set issues and resolve software bugs in early-beta releases.

 

This position has frequent contact with all levels of Microsoft managers and employees and frequent contact with vendors and customers.

 

Qualifications:

Expertise in .Net 2.0 & 3.5 (C#, AJAX), IIS (6/7/7.5), as well as SQL 2K5/8 experience.  8+ years of high-end software development experience building business transaction systems.  Development skills with VB, C/C++, Asp.net, vb.net, C#, SSIS, SSRS, ActiveX, COM/DCOM, and XML is desired. Strong business background in large scale enterprise solutions and/or experience with systems technology consulting firm desired.  Database application and transaction system design. Strong business background in large scale enterprise solutions and/or experience with systems technology consulting firm desired.

Oracle Apps HRMS - Technical

For a US based Fortune 500 Company into Medical implants & Equipments business based out of Gurgaon

Job Description:

Key Activities & Accountabilities

·         Provide technical support for International HRMS Users on Oracle HR functionality, support requests, maintenance and design.

·         Lead implementation and enhancement projects for all International locations.

·         Provide performance efficient and highly scalable technical solution

Monitor

·         Monitor defects in queue and progress and priorities as necessary to meet Service Level Agreements

Analyze and Resolve

·         Provide code fixes or data fixes as per the problem definition in the defect or functional design document.

·         Use Metalink to investigate issues and review bugs and patches as required.

·         Create and migrate setup changes such as Module Configurations, Profile Options, Menus, and Responsibilities etc…

·         Create and maintain technical components and follow development standards and processes as defined by the division.

·         Should be self motivated and learn new and upcoming technologies.

·         Analyze problem definition and create a technical solution to meet performance standards.

Test and Implement

·         Test solutions in relevant test environments prior to the testing by functional analysts.

·         Explain solution to functional team and DBAs as required

Communicate

·         Liaise with Super-user, Support team, other functional and technical support teams and external vendors (Oracle) throughout the process from problem definition to resolution and implementation in Production.

·         Manage interactions, record progress and document detailed resolution details in the ITG/CMDB sys-tem.

Competencies

·         Highly developed analysis and problem solving skills

·         Positive customer facing attitude and good interpersonal skills

·         Good English oral and written communication skills

·         Intercultural awareness

·         Good understanding of business processes and flows

·         Good application and systems understanding

·         Capacity to quickly assimilate company’s Oracle solution elements

·         Ability to work independently and in a team environment

·         Proficiency in handling a high volume of work with conflicting demands

·         Flexibility and dedication in acquiring new responsibilities and skills

Education

·         BE/B-Tech/B.Sc. Degree in IT/ME/M-Tech/MCA

·         Languages: English essential, others are a plus.

Experience (3 - 8 years)

·         At least 3 years experience in an Oracle ERP (HRMS) support/development environment.

·         Previous experience working with Oracle e-Business Suite working on an off-shore support environment.

·         Previous experience of at least 3 years in Oracle SQL, PLSQL, Forms, Reports, Workflow and XML Publisher.

·         Should be aware of the data-model of the following modules: Core HR, Payroll.

·         Knowledge of Oracle HRMS APIs and user hooks is a must.

·         Previous experience on Workflow support

 

 

 

Project Manager

Primary Purpose: The primary purpose is to oversee the relevant framework (for the areas of Testing & Process & Methodology) is fit for the purpose and to manage various resources (including human) to ensure the deliverables (i.e. testing, design work and user guides) are completed within agreed timescale, budget and quality criteria. 

Accountabilities

·         Overall accountable for the team who delivers the deliverables

·         Overall accountable for the team’s output

·         Overall accountable for success implementation of frameworks

Responsibilities

·         Strategize, design and manage the execution of project using industry standards of best practices and methodologies

·         Overall accountable for the deliverable

·         Improve and optimize the relevant frameworks

·         Evaluate and implement the appropriate tools and assets to aid production of deliverables

·         Collaborate with other project team managers to analyze project requirements and lead the team for the creation of deliverables

·         Review concerns/issues with the team and communicate with other project team managers to seek improvements

·         Perform the collection, collation, analysis of statistics, compile and share lessons learned, and follow up on improvements/corrective actions proposed

·         Source & recommendation the right technology to assist production processes

Requirement and experience

·         At least 10-15 years of relevant working experience (testing,) with at least 5 years in management role doing budget management & building teams

·         Experience in the full spectrum of system development work (ranging from requirement till implementation) as well as strong understanding of business processes.

·         Degree in Computer Science, Information Technology, Management of Information Systems or equivalent 

·         ISTQB/ISEB (Advanced Level - Manager) and/or CSTE certification(s) is an added advantage

·         Usability Certification

 

GPS - Partner Technical Consultant - Unified Communication

For a TOP IT Company based out of Bangalore

The Role

Key work areas: -

·         Communicate with corporate customers via telephone, written correspondence, or electronic service in regard to finding solutions for technically complex problems identified in Microsoft Exchange / Office Communication Server

·         Work on Technical Support issues on Microsoft Exchange Server 2003/2007(Client Server Infrastructure) with premier customers of Microsoft.

·         Providing technical consultation to Microsoft Gold partners for end to end deploying, planning architectural guidance and best practices laid by Microsoft for Microsoft Unified Messaging Deployment

·         Work on Technical Support issues on Microsoft Office Communication Server 2007 with premier customers of Microsoft

·         Responsible for efficiently managing the relationship with the customers and thoroughly documenting their cases.

·         Collaborate on cross-team and cross-product technical issues by working with resources from other groups as needed to resolve customer issues. Collaborate with Technical Leads and escalation resources when appropriate.

·         Participate in case triage meetings to share knowledge with other engineers and develop efficient customer solutions.

·         Working knowledge of pre-release products and take ownership for product improvement in key product areas.

Critical Exposure areas;

• Possess the ability to verbally explain MS Solutions in English to North American Customers/Partner with clarity and precision
• Possess ability to deliver MS solutions in writing via e-mail
• Proactively understanding customer/partner needs and deliver services that enable them to be successful

Reporting to: Team Manager

The position requires working in NIGHT SHIFTS and providing VOICE-BASED SUPPORT