TORQUE - RESFOLIO (Resume + Portfolio)

Post recession the job market dynamics have experienced a sea change, both from the employer and the jobseeker point of view. Organisations and professionals are adopting new tools and technique to market themselves and to effectuate a clear understanding of “what they are” and “what they are looking for”, therefore, it is critical to the recruitment and career strategy (of the employer and the job seeker respectively) to optimize the use of various tools.

Traditional definitions of “active” and “passive” job seeker too is changing, as professional are symbiotically interconnected combined, with the ever increasing presence of internet, all are more receptive to discuss career & opportunities (quasi-passive or quasi-active) 

Similarly, resumes are no more the traditional resumes, they are now a “career portfolio”, reflecting the education, skills, jobs, achievements, interests, and MORE.. the professional recommendation, web profiles, authenticity, peaks..etc.. everything a person has aggrandised professionally.

To cater to the increasing need of a “career portfolio” (instead of a “resume’) Addwiser brings you ….TORQUE – Resfolio.

A Resfolio will give your career the much needed spark. For more details of this product contact: Mr. Shriniwas Rao (09999897567/ E-Mail: s.rao@addwiser.biz)

 

Senior Design Engineer Testing (SDET)

For Bangalore based solution Dev partner for software businesses.

Description:                  

·         Develop test design specs and test cases for product features.

·         Participate in the creation of the overall test automation strategy.

·         Modify and extend the test automation framework.

·         Run automated tests and analyze test results.

·         Create and execute test cases.

·         Write defect reports and verify fixed defects.

·         Work closely with developers and program managers to prioritize test automation creation.

·         Be able to work as part of virtual team and have excellent cross team collaboration skills.

Requirements:            

·         Minimum of 2-3 years of experience in writing test automation. Minimum of 1.5 years programming experience, which includes at least 1 year developing with C#

·         Demonstrated understanding of quality assurance processes and software development lifecycles.

·         Ability to work within the project teams and across the product groups.

·         Excellent written and verbal communication skills.

·         Has completed at least one full software development cycle from concept through delivery.

·         Bachelors degree or higher in Computer Science or similar field, or equivalent work experience.

Desired Knowledge/Skills:

·         Demonstrated working knowledge of SQL and Web technologies

·         Experience with Test Driven Development, Continuous Integration, Refactoring, Iterative Planning and other Agile methods

 

 

Senior Design Engineer Testing - Lead

For Bangalore based solution Dev partner for software businesses.

Description:                    

The Test Lead will be responsible for leading a team of SDETs dedicated to a product/business area. A test lead will have a strong background in building comprehensive test suites and delivering high quality products.
Core job responsibilities include:

·         Develop test design specs and test cases for product features.

·         Participate in the creation of the overall test automation strategy.

·         Modify and extend the test automation framework.

·         Mentor the other test engineers and developers on the proper use of the test automation framework.

·         Drive changes in quality processes to continually improve effectiveness of quality work over time.

·         Run automated tests and analyze test results. Create and execute test cases.

·         Participate in design reviews.

·         Write defect reports and verify fixed defects. Root cause defects.

·         Work closely with developers and program managers to prioritize test automation creation.

·         Be able to work as part of virtual team and have excellent cross team collaboration skills.

Requirements:                

·         Experience: 4 to 6 years

·         Should be able to demonstrate understanding of quality assurance processes and software development lifecycles.

·         Should have ability to work within the project teams and across the product groups. Excellent written and verbal communication skills.

·         Strong drive, passion and will to win in this space against all odds.

·         Should have ability & experience to lead a team of seasoned developers with diverse background.

·         Strong skills managing, mentoring and coaching individuals.

·         Expert understanding of design patterns and EE practices & processes.

·         Expert in C# and .NET and passionate about technology.

·         Has completed at least one full software development cycle from concept through delivery.

·         Bachelors degree or higher in Computer Science or similar field, or equivalent work experience.

Desired Knowledge/Skills:

·         Demonstrated working knowledge of SQL Server and Web technologies

·         Experience with Test Driven Development, Continuous Integration, Refactoring, Iterative Planning and other Agile methods

 

Associate Manager

Work Location                  : Noida

 

Responsibilities

·         Develop research protocols, analytical frameworks and crack tough business problems across respective verticals

·         Organize, analyze, synthesize and summarize information using appropriate analytical methodologies and frameworks

·         Would require extensive knowledge of major proprietary databases

·         Direct interaction with the client and eventually manage a client relationship – onsite visit opportunities exist for star performers

·         Be able to leave lead relatively simpler projects or modules of larger projects under the guidance of a Manager and manage workflow therein

·         Coach and mentor junior colleagues formally and informally

·         Take up firm level responsibilities like training

 

Candidate profile

·         3 – 5 years of experience in Business Research & Consulting

·         Strong business acumen

·         Excellent problem solving and analytical skills

·         Client relationship management skills

·         Impeccable verbal and written communication skills

·         The candidate needs to be a generalist, willingness to work on the various areas of research, mostly secondary, with elements of primary as and when required

 

 

Manager

Candidate profile

·         MBA from leading Indian B-Schools

·         6+ years of experience in Business Research & Consulting with at least 4 years in managing teams and leading projects

·         Strong project management skills

·         Excellent problem solving and analytical skills

·         Client relationship management skills

·         Demonstrated ability in managing and training teams

·         Impeccable verbal and written communication skills

·         The candidate should have willingness to work on the various areas of research, mostly secondary, with elements of primary as and when required

 

Technical Skills

·         In depth knowledge of analytical tools and frameworks; ability to build client-ready deliverables and identify new approaches and analytical frameworks for complex client-specific situations.

·         Questioning mindset - e.g. why some business is growing at 25% in spite of a global slowdown, correlating high growth in value/revenues with inflation etc.

·         Excellent Data representation, interpretation and synthesis skills

o   Significant exposure to PowerPoint work- including storyboarding, concepts like MECE etc.

o   Exposure to creative ways of data representation like Mekko charts

·         Workflow management skills- managing multiple projects & deliverables simultaneously, raising flags for both underutilization and overutilization etc.

·         Strong business acumen- should be able to correlate market drivers, challenges with impact on client or target companies, should be able to evaluate business risks etc.

 

Roles & Responsibilities

·         Responsible for executing & delivering high quality business research solutions to global clients and managing research teams. This includes understanding project specifications, overseeing deliverable preparation and extensive client engagement.

·         Business development by continuous up-sell and cross sell of services to existing client base

·         Taking ownership of industry/set of clients

·         Responsible for professional development, coaching and evaluation of their assigned team members.

·         Firm-level responsibilities which can include, knowledge management, training, recruitment & selection, new product development, internal process development, expanding business capabilities and leading other organization improvement practices

Customer Service Administrator

Customer Service Administrators have a varied workload that is decided by the volume and variety of the team’s incoming workload.  All duties are conducted within the limits of the procedure manual, which is updated as procedures change.

The following are the Customer Service Billing Administrator’s duties and responsibilities.

Duties and Responsibilities:                      

Ø  Act as second level customer support contact for variety of client related billing and payment queries

Ø  Should be able to take care of MIS responsibilities for the team

Ø  Reporting & adherence to processes designed by Client

Ø  Should have proven quality records in order to derive RCA’s on customer queries/concerns

Ø  Should be able to implement Trackers for the team & monitor them for process development

Ø  Should be able to present monthly reporting packs from system derived reports for month end performance metrics.

Ø  Raise queries with Financial Institutions and internal teams. Queries are dealt with through our in house query system (Remedy) and by email.

Ø  Attend meetings and calls with client to discuss and review query status

Ø  Ensure all queries are thoroughly investigated and answered in a professional and precise manner.

Ø  Liaise with and support internal departments as part of query resolution process

Ø  Resolve on complex and challenging queries

Ø  Establish and maintain good working relationships internally and externally with Client.

Ø  Daily, weekly & monthly regular or AdHoc reporting.

Ø  Maintain daily work statistics and ensuring that workload is kept within agreed SLAs

Ø  Participating in training when provided and ensuring knowledge is in keeping with team standard.  Requesting up training if required.

Ø  Attending and participating in Control Boards with Client.

Ø  Set-up of training manuals

Ø  Set-up of procedures.

Ø  Monitor reoccurring queries and look at ways to rectify issue.

Ideal Candidate:

Ø  Has completed schooling to at least Leaving Cert Standard or equivalent.  A Post Leaving Cert course in a business discipline would be advantageous.

Ø  Illustrates the ability to work as part of a team and has an interest in working in a team environment.

Ø  Is Numerate.  This may be identified by result obtained in Leaving Cert Maths.  (B grade in Lower Level, D grade in Higher Level….as a guideline).  Honours Accounting in Leaving Cert would be an advantage.

Ø  Illustrates the ability to use own initiative

Ø  Experience of Computer Applications an advantage.

Ø  Knowledge of MS office, with good hands on Excel & PowerPoint is must.

Ø  Experience in Customer Service Department would be an advantage.

Ø  Fluency in English, both written and oral is essential:

 

 

 

 

 

 

 

               

 

 

 

(Senior) Software Engineer - Java developer

For Gurgaon based Fortune 500 Company, involved in Medical Implants & Equipments business

Role and Responsibilities:

• Review technical specifications from Tech Lead/Business Analysts for feasibility and architectural “fit”
• Divide feature requests into granular tasks and provide task time estimates
• Identify new technologies, components, and development techniques to increase development efficiency
• Utilize source control policies and procedures to maintain the integrity of development efforts
• Determine the appropriate SQL Server technologies and techniques to provide a wide variety of business solutions
• Create efficient, effective, and secure solutions with the technology being utilized for a given project
• Write technical documentation and specifications from requirements/functional specifications
• Follow Corporate IT procedures, policies, standards, appropriate regulatory requirements, and data privacy guidelines
• Adhere to the SDLC for a given project
• Participate in technical reviews and meetings as required
• Resolve escalated technical issues as needed
• Support Lead Developer/Tech lead in troubleshooting issues
• Ensure custom code and interfaces have necessary controls built in to support companies IT standards, data privacy, and other regulatory requirements as appropriate

Desired Profile:

• Required Skill Sets: J2EE skills: EJB,JSP, OOPS, Servlets, Design Patterns in Java, Struts, Hibernate, Spring, JSF/Facelets, Exposure on one of the application server JBoss, XML, HTML, CSS.
• Nice to Have: ER diagramming and normalization experience, SQL Server 2005/2008 preferred, Swing Knowledge, .Net, Strong OO design and analytical skills, exposure on at least 1 defect tracking tool. Strong relational database experience required including ER diagramming and normalization experience; Experience with Subversion or another source control provider and "standard" processes/practices for source control/release management required, Ant exp, JMS with ActiveMQ, Scripting language (JVM based), N-Tier application patterns
• Minimum 5 years professional experience required
• Degree in Computer Science (or equivalent) from recognized university preferred

Other skills:

• Exceptional analytical ability
• Ability to work with limited supervision

• Clear written English sufficient to produce detailed technical documentation/communication
• Demonstrated ability to quickly learn and put a new technology or development technique into practice, including the development of POCs and the evolution of POCs into production ready code
• Ability to work with little supervision on a number of prioritized development tasks
• Ability to logically argue a technical point related to implementation or architectural decisions

 

Manager HR

Job Purpose:

This position is responsible for conducting audits and checking performance levels along with the volumes processed by the team. Is also responsible for performance development and capability building. Ensures team performance as per agreed standards service level agreement with the stakeholder.

Accountabilities:

a)  Employee Relations

·    Maintaining cordial employee relations.

·    Adherence to policies and procedure

·    Generating HR related MIS reports

·    Ensure effective Stakeholder management

·    Ensure grievance redressal machinery is effective in resolution

·    Effective in handling conflict situations

·    Ensure compliance

b) Attrition Management

·    Retention control and movement management

·    Manage voluntary attrition within agreed limits.

·    Responsible for exit interview analysis & action plan

·    Conceptualization of employee retention program through different initiatives.

c) Employee Engagement

·    Employee Communication/ skip levels/Rewards and Recognition Programs

·    Ownership of division wide and manager specific action plans based on analysis of employee

     opinion survey

·    Provide support in alignment of business and people strategies through appropriate advice /

interventions in HR products/policies/processes and HR Risk, Statutory and Compliance management.

·    Ensure adequate efficiency of the Rewards and recognition programs

·    Responsible for planning and execution of monthly divisional communication and engagement

     initiatives.

·    Managing high visibility programmes such as HR Forums, Fun @ work, Employee connect

     programmes and employee communications.

·    Partner with the business in new employee’s experience Survey/ Employee Polls and contribute to

analyze the results and drive initiatives based on the findings. Must have conducted employee engagement surveys based on Gallup’s Q12 model

·    Planning and execution of Employee Communication System through News Letters, Town Halls,

     Road Shows etc

·    Inspiring and energizing people to own the company by helping them achieve their potential and

     growth aspirations

d) Performance Management and Career Development

·    Career planning & building a performance culture. Promotions/Advancements

·    Own organizational capability planning for supervisors & above, review and implement with

     divisions head.

·    Own the IJP process

·    Building & maintaining the right structure and organizational design to support organization

     strategy and design

·    Review existing HR Policies and partner with key stakeholders in aligning business needs and

people strategies through effective interventions to improve HR Service excellence across the organization

·    Lead the implementation of effective performance planning, management and appraisal

     programs.

·    Evaluate policies and processes for performance effectiveness in terms of costs, quality and

     delivery to meet budget and business requirements and in line with industry best benchmarks

e) Training & Development

             1. Work with Ops managers and Division head to do TNI for the group

             2. Effective in facilitation of the TNI and program offered mapping and delivery

·         Support the line manager and team members (training/coaching) as required

·         Ensure that agreed timescales are adhered to; and comply with regulatory requirements where applicable

·        Perform other related duties incidental to the work described herein.

·        Facilitating and leading organizational transformation and change

Knowledge Skills and Experience:

·         Ideal candidates should be a MBA in HR from reputed institute, should possess

·         8-10 years of relevant experience of Business HR in a leading ITes organisations.

·         Thorough understanding & exposure to process delivery. Capable of team management and work allocation. Should be able to challenge traditional and implement change management across.

·         Exposed to Compensation benchmarking exercise

·         Possess excellent interpersonal skills, and ability to think analytically and critically

·         Exposure to HRIS  systems (SAP, Peoplesoft, Oracle)

·         Exposure to Talent Acquisition/recruitment process.

·         Exposure to Gallup Q12 Employee Engagement Model, Hays Job Description Methodology

·         Well developed communication and presentation skills

·         Dynamic, resilient and strong team leader / team player

 

Web Portal Production Support Analyst

Work Location   : Singapore

 

Skills Required:

 

-          Excellent communication with ability to communicate at all levels.

-          Should be able to respond fast to users and business partners

-          2-6 years experience in IT

-          At least 1-2 years experience in production support for web portals or web sites or content management.

-          Should be able to work in shifts including Night shift; if required as per business need.

-          Oracle/SQL queries

-          LDAP awareness

-          Awareness about Unix & operation level commands

-          Awareness about production support processes in general and Incident/problem in particular.

-          Open to work in rotational shift including night shift

 

 

TORQUE RESUME - Superior/ Reliable

TORQUE “Resume/CV” includes Features Like:

 

·       Superior Formatting

·       Standard and ASCII version

·       Web Profile of the candidate included

·       Analysis on factors like “Skills”, “Communication”, “Loyalty”

 

For more details to get a your resume “Torqued” contact Monika Singh

@ contact@addwiser.biz or

    m.singh@addwiser.biz

 

 

 

Process Trainer

 

ROLE                                                                                                     

·         To ensure continuous trainings and refreshers of employees based on the process & individual needs.

 

REPORTING TO                                                                                

·         Deputy Manager - Training

 

ESSENTIAL QUALIFICATION                                                        

·         Graduate with call center experience

 

ESSENTIAL SKILLS / TRAITS                          

·         Excellent Process Knowledge

·         High process/ customer focused orientation

·         Planning/ Organizing/ Prioritizing skills

·         Excellent written & spoken English

·         Excellent presentation skills

·         Leadership skills

·         Interpersonal skills

·         Good coordination skills

·         High aptitude

·         Excellent time management skills

 

ADMINISTRATIVE RESPONSIBILITY                          

·         Design and deliver modules

·         Execute training programmes

·         Identifying and analyzing training needs

·         Developing action plans and monitoring progress of such plans

·         Ensuring attendance and successful graduation of training batches

·         Regular reporting of scores for batches released to floor and up-trainings conducted

·         Coordination with client for updates and various support