Thursday, September 10, 2009

Tele- Sales Manager

The role is that of a Tele- Sales Manager who would be engaging existing and new customers telephonically.

  • Objectives: To reach out to existing customers in the Architecture, Construction and Engineering industries for cross selling and up selling Autodesk products and solutions
  • Reach out to new prospects to access their current design applications in use, current need for design applications, provide suitable software applications from Autodesk

Roles & Responsibilities

  • Engage new prospect and existing customers to cross sell, up sell and offer solutions and products from Autodesk
  • Responsible for verifying and updating data
  • Able to identify opportunities that meet customer’s financial parameters and customer needs through matching the best fit for customer and implementation with the recommended channel partner
  • Able to discuss solutions with a customer relating to a business requirement and convey the benefits of Autodesk solutions vis-à-vis deployed competitor’s applications (if any)
  • High degree of knowledge of CAD, License/Services offerings, with a strong ability to communicate design software
  • Able to solve problems with customers as a first escalation point
  • Achieves revenue and customer satisfaction goals

Required Skill Set & education background

  • Location: Gurgaon
  • 2 –3 years sales (or telesales) experience preferably in design software sales, architecture and engineering design applications
  • Fluent oral and written English and Hindi
  • Organizational, communication, negotiation, and problem solving skills
  • Diploma or degree in architecture or engineering
  • Familiarity to and working knowledge of AutoCAD must

 

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