Tuesday, August 11, 2009

Domestic BPO Sales

Location: Mumbai / Delhi

Perquisites:

·         The ideal candidate will bring at least 12 years of experience in business leadership and client management from established BPO companies

·         Must have Domestic BPO sales experience of 5+ years

Principal  Responsibilities:

  • Sales Strategy formulation and implementation for the telecom business vertical
  • Sales Target Achievement
  • Account Management & Governance
  • Industry and Market study

Key Result Areas:

  • Responsible for all sales and business development for the territory & the business vertical assigned which are 
  • Client relationship management
  • Responsible for driving revenues from the assigned markets across the entire opportunity management cycle.
  • Client delivery assurance: ensure that the projects are executed according to client expectations within the parameters of the terms of contract.
  • Taking Go-to-market solutions: work closely with the Solutions Leader to build customized solutions pitches for the target account and driving the revenues and delivery of these solutions to the account scope.
  • Account Planning and Governance: responsible for all Client Management processes.
  • Pricing decisions: responsibility of negotiations of Agreements with the clients.         
  • Pre-sales support for new business development
  • Responsible for sales with focus on maximizing revenues in a timely, reliable and consistent basis, accurately forecast annual, quarterly revenue streams and actively manage all aspects of the sales cycle.
  • Implementing sales promotions as a part of brand building/ market development effort.
  • Tracking competitor activities/ providing valuable inputs for fine tuning the selling/ marketing strategies

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