Inside Sales Executive for a Leading BPO in Gurgaon
Required Skill Set:
- 2 –3 years sales experience preferably in IT and/or Telesales
- Local language fluency
- Fluent oral and written English
- Organizational, communication, negotiation, and problem solving skills
- College degree – preferably in Business or IT
- Familiarity with issues & challenges related to Small and Medium Businesses.
- Account Management experience preferred
- Experience and understanding of the IT industry preferred
Roles & Responsibilities:
- Responsible for generating Midmarket pipeline of qualified opportunities that will feed the partners
- Responsible for verifying and maintaining data in Siebel
- Able to identify opportunities that meet Client’s financial parameters and customer needs through matching the best fit for customer and implementation with the best fit MS partner
- Able to discuss solutions with a customer relating to a business requirement
- High degree of knowledge of License/Services offerings, with a strong ability to communicate software compliancy messages
- Able to solve problems with customers as a first escalation point
- Achieves Midmarket revenue and customer satisfaction goals
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