Friday, July 31, 2009

Domestic BPO sales

Head Domestic BPO Sales required with exposure to Telecom / BFSI

Key Result Areas:
* Responsible for all sales and business development for the territory
& the business vertical assigned which are
* Client relationship management
* Responsible for driving revenues from the assigned markets across
the entire opportunity management cycle.
* Client delivery assurance: ensure that the projects are executed
according to client expectations within the parameters of the terms of
contract.
* Taking Go-to-market solutions: work closely with the Solutions
Leader to build customized solutions pitches for the target account and
driving the revenues and delivery of these solutions to the account scope.
* Account Planning and Governance: responsible for all Client
Management processes.
* Pricing decisions: responsibility of negotiations of Agreements with
the clients.
* Pre-sales support for new business development
* Responsible for sales with focus on maximizing revenues in a timely,
reliable and consistent basis, accurately forecast annual, quarterly revenue
streams and actively manage all aspects of the sales cycle.
* Implementing sales promotions as a part of brand building/ market
development effort.
* Tracking competitor activities/ providing valuable inputs for fine
tuning the selling/ marketing strategies.

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