Partner Technical Consultant - Sharepoint/MOSS 2007

 

For one of the Top IT companies based out of Bangalore

 

Location               : Bangalore

Experience         : 2.5 – 7.5 years

Responsibilities:

• Offering targeted technical engagements with Microsoft Gold Partners by identifying opportunities and providing services proactively
• Organization/ Delivery of services such as Technical Webcasts, Presentations, Skills Transfer, Orientation and Planning support to partners on Microsoft Solutions
• Offering Partners Support Request Management by establishing supportability guidance and options
• Offering Account Management for support benefits partners receive
• Offering Escalation Management for Account and Support related issues
• Acting as an Information Concierge by proactively offering security bulletin, white papers and other technical resources relevant to partner
• Offering monthly partner feedback, satisfaction and planning meetings to determine how best to support their partners experience
• Build and sustain a relationship with the primary technical contact for the partner and ensure the highest level of satisfaction with respect to services and support programs offered by Microsoft

Candidates Profile:

• 3-4 years of experience in supporting / consulting customer, partners or technical service related roles 
• A good exposure towards Windows SharePoint Services 3.0
• A good exposure towards Office SharePoint Server (MOSS) 2007
• A good exposure towards Office Suites including Groove & InfoPath 2007.
• A good exposure toward Office SharePoint Designer
• Fair Understanding of Migration from SharePoint Portal 2003 to SharePoint Server 2007 (MOSS).
• Fair understanding on Microsoft Platforms like Windows Server 2003 or Windows server 2008 or SQL 2000 or SQL 2005 or SQL 2008 and Active Directory or Active Directory Federation Services or BizTalk or IIS or ISA.
• An understanding on Exchange is a plus.
• Fair understanding of Microsoft virtualization is a plus.
• A good exposure towards Office Project Server 2007 or Microsoft Dynamics CRM 4.0 would be plus.
• SharePoint developer experience would be a plus.
• Exposure to LOB likes SAP, Oracle Financials, SIEBLE  or IBM WebSphere  would be star.
• Current MCSE, MCDBA, MCAD, MCSA or other Microsoft Premier certification(s) in the technologies supported
• Demonstrate passion for MS products and technologies
• Advanced technical problem solving skills
• Experience delivering technical presentations
• Excellent Communication Skills.                                                                                                                                                                      

 

·         Reporting to: Team Manager

 

The position requires working in NIGHT SHIFTS and providing VOICE-BASED SUPPORT