For one of the leading Global Services Company based out of Bangalore.
Roles & responsibilities:
· Reviews and edits requirements, specifications, business processes and recommendations related to proposed solution.
· Develops functional specifications and assist in system design specifications for client engagements.
· May work/ act as data stewards who verify/ validate the integrity and quality of the data and will have sound knowledge of the business area and evaluate the effect (defining the costs and benefits) of the requested changes.
· Work with ‘business’ to define the meaningful and measurable business case.
· Should liaise with business managers and low-level users to understand and document business objective, business requirements and scope across affected business areas.
· Works with business owners and delivery work streams to develop optimal solutions and understand other projects in the given functional area.
· Contribute to defining high-level scope, creation of User Acceptance test plans by being part (being defacto owner) of the UAT and define acceptance criteria.
· Work with project manager/s to plan analysis work and highlight risks and issues and provides periodic reports to the project manager/ line managers/ business showing progress against outstanding milestones, status, issues, risks and dependencies.
Qualification:
· Graduate/ Post Graduate
· Preferred – Writing and executing SQL statements against RDBMS using query execution tools.
· Preferred – Understanding of OLAP/ Reporting platform.
Minimum Experience:
· 7+ years
Must Have:
· Assists in the facilitation of team and client meetings.
· Delivers informative, well-organized presentations.
· Understands how to communicate difficult/sensitive information tactfully.
· Develops relationships with client personnel that foster client ties.
· Communicates effectively with clients to identify needs and evaluate alternative business solutions with project management.
· Continually seeks opportunities to increase customer satisfaction and deepen client relationships.
· Develops functional specifications and assist in system design specifications for client engagements.
· Manages client expectations effectively.
· Domain – HR or Finance
Soft Skills:
· Excellent written, verbal and presentations skills.
· Facilitation, Mentoring, and Negotiation skills.
· Experience documenting business processes.
· Experience documenting business requirements.
· Problem solving and Critical thinking skills.
· Strong leadership abilities, including an assertive yet collaborative personality, to affect change across multiple organizations.
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