Oracle Apps CRM (Functional) Consultant

 

Overall Responsibility:

This position will be responsible for carrying out Production Support for the Global Oracle ERP Instance for Emerson Process Management. Requires expert skills in Triage, Investigation, problem resolution and Communication.

 

Skills and experience required:

Implementation experience and detailed understanding of the following Oracle Application modules in Release 11i.

OM, Inventory, BOM, WIP, iStore, Service, Sales Online, Quoting.

·         3-7 years experience with Oracle ERP, at least 3+ years experience with Oracle 11i, E-Business Suite in a Global CRM Environment.

·         Working knowledge of Oracle Configurations/ setups for 11i E-Business Suite; functional module setups; profile options, flex-fields, functional module interfaces. 

·         Ability to analyze, understand and effectively communicate functional material to end users and management. 

·         Define future business processes around Oracle CRM modules.

·         Experience with gathering user requirements and understanding and interpreting requirements specifications.

·         Experience with Full Systems Development Life Cycle 

·         Strong analytical and problem-solving skills

·         Self Motivated / Team Player

·         Ability to work in a demanding user environment.

·         Educate business users

·         Strong interpersonal, written and verbal communication skills. Solid analytical, negotiation and problem solving skills.

·         Provide guidance in data preparation and migration.

·         Work with Technical support on SR resolution.