Business Analyst

Job Purpose:

The Business analyst role is critical to the success of QMO. The person will be responsible for providing support to strategic analysis and driving continuous improvements by gathering and analyzing performance data.

 

Responsibilities:

o   Collection, analysis and representation of  performance data to provide intelligence & enable business to make data oriented decisions to drive excellence and continuous improvements.

o   Use six sigma/lean methodologies to enable the QMO Segment Lead to drive a structured improvement approach in business operations and internal team excellence.

o   Responsible for creating various business scorecards to enable the QMO Segment Lead to drive business reviews and adherence to action plan.

o   Prepare executive level presentations for QMO Segment Lead to provide to customers, internal leadership and stakeholders highlighting business results/opportunities for improvement on a weekly/monthly basis.

Candidate Profile:

- Experience:6-8 years of related experience; preferably in the IT industry of which minimum of 2 years in the Quality function, driving operational improvements.

- Education: Bachelors / Masters Degree

 

Professional Training and Certification:

- Required: Proven Statistical Analysis capability & experience.

- Preferred:

·         Six Sigma Certified or Trained at Green Belt or the higher Black Belt levels.

·         COPC / ISO / LEAN certifications, experience or exposure would be an added advantage.

 

Knowledge, Skills, and Abilities:

Required:

·         Analytical skills:  Should possess excellent data analytical skills in terms of leveraging statistical / six sigma tools appropriately to draw inferences and identifying opportunities.Able to infer trends and see patterns. Working knowledge of correlation, Pareto charts, hypothesis testing, box plots & other tools

·         Business skills: Should possess good attention to detail and thorough understanding of operational metrics & ability to relate to interdependencies.

·         Prioritization and Time management: Should have excellent time management skills and be able to work on multiple initiatives/requests, understand priorities and deliver.

·         Written and verbal communications: Should be able to articulate ideas well to a varied group of audiences. Should have excellent written communication.

·         Team Player: Should be a team player and be able to use/contribute to the team/system appropriately to drive business results.

·         Tools: Proficient with Minitab, MS Excel, MS PowerPoint.