Oracle Apps HRMS - Technical

For a US based Fortune 500 Company into Medical implants & Equipments business based out of Gurgaon

Job Description:

Key Activities & Accountabilities

·         Provide technical support for International HRMS Users on Oracle HR functionality, support requests, maintenance and design.

·         Lead implementation and enhancement projects for all International locations.

·         Provide performance efficient and highly scalable technical solution

Monitor

·         Monitor defects in queue and progress and priorities as necessary to meet Service Level Agreements

Analyze and Resolve

·         Provide code fixes or data fixes as per the problem definition in the defect or functional design document.

·         Use Metalink to investigate issues and review bugs and patches as required.

·         Create and migrate setup changes such as Module Configurations, Profile Options, Menus, and Responsibilities etc…

·         Create and maintain technical components and follow development standards and processes as defined by the division.

·         Should be self motivated and learn new and upcoming technologies.

·         Analyze problem definition and create a technical solution to meet performance standards.

Test and Implement

·         Test solutions in relevant test environments prior to the testing by functional analysts.

·         Explain solution to functional team and DBAs as required

Communicate

·         Liaise with Super-user, Support team, other functional and technical support teams and external vendors (Oracle) throughout the process from problem definition to resolution and implementation in Production.

·         Manage interactions, record progress and document detailed resolution details in the ITG/CMDB sys-tem.

Competencies

·         Highly developed analysis and problem solving skills

·         Positive customer facing attitude and good interpersonal skills

·         Good English oral and written communication skills

·         Intercultural awareness

·         Good understanding of business processes and flows

·         Good application and systems understanding

·         Capacity to quickly assimilate company’s Oracle solution elements

·         Ability to work independently and in a team environment

·         Proficiency in handling a high volume of work with conflicting demands

·         Flexibility and dedication in acquiring new responsibilities and skills

Education

·         BE/B-Tech/B.Sc. Degree in IT/ME/M-Tech/MCA

·         Languages: English essential, others are a plus.

Experience (3 - 8 years)

·         At least 3 years experience in an Oracle ERP (HRMS) support/development environment.

·         Previous experience working with Oracle e-Business Suite working on an off-shore support environment.

·         Previous experience of at least 3 years in Oracle SQL, PLSQL, Forms, Reports, Workflow and XML Publisher.

·         Should be aware of the data-model of the following modules: Core HR, Payroll.

·         Knowledge of Oracle HRMS APIs and user hooks is a must.

·         Previous experience on Workflow support