Partner Technical Consultant - Sharepoint

For one of the TOP IT Company based out of Bangalore

Roles and Responsibilities:

·         Offering targeted technical engagements with Gold Partners by identifying opportunities and providing services proactively

·         Organization/ Delivery of services such as Technical Webcasts, Presentations, Skills Transfer, Orientation and Planning support to partners on Microsoft Solutions

·         Offering Partners Support Request Management by establishing supportability guidance and options

·         Offering Account Management for support benefits partners receive

·         Offering Escalation Management for Account and Support related issues

·         Acting as an Information Concierge by proactively offering security bulletin, white papers and other technical resources relevant to partner

·         Offering monthly partner feedback, satisfaction and planning meetings to determine how best to support their partners experience

·         Build and sustain a relationship with the primary technical contact for the partner and ensure the highest level of satisfaction with respect to services and support programs offered

Candidates Profile

·         Hands of Experience of working on MOSS(Microsoft office SharePoint server) 2007-(around 1.5 - 2 years or more)

~        Installation & Deployment/Migration

~        Backup /Restore

~        Knowledge of Search Configuration

~        Authentication & Authorization (User permissions etc)

·         Basic Knowledge of Windows Active Directory

·         Basic Knowledge of IIS 6.0/7.0 Administration

·         Basic Knowledge of SQL Server 2005/2008 Administration

·         Current MCSE, MCDBA, MCAD, MCSA or other Microsoft Premier certification(s) in the technologies supported

·         Demonstrate passion for MS products and technologies

·         Advanced technical problem solving skills

·         Experience delivering technical presentations

·         Excellent Communication Skills. 

·         Total Experience: 2.5 – 9 years                   

Reporting to: Team Manager 

The position requires working in NIGHT SHIFTS and providing VOICE-BASED SUPPORT