Technical Writer

Experience: 2 to 4years                                                                                                                                

Principal Accountabilities/Responsibilities:             

·         Write professional and consistent user documents                                               

·         Review end-user documentation and ensure that it conforms to the company standards & guidelines.                                            

·         Create, review and update technical documentation guidelines and templates to transform them into well written, professional looking manuals

·         Design and develop technical publications, user guides, release notes and online help for the company’s products and services                                               

·         Collaborate with engineers and product managers in determining and obtaining necessary information to write complete operation and technical manuals.

·         Scheduling, facilitating and leading all technical documentation.

·         Coordinating and reviewing technical documentation work performed by outside vendors               

·         Mentor and guide junior technical writers.                                               

·         Keep abreast of the latest  technologies & tools for technical writing

Any other duties as and when assigned    

Experience required:

·         3-5 years experience in writing end-user technical documentation

·         Experience in use of MS Office and other authoring and graphic editing tools like RoboHelp, HTML, Photoshop, MS Visio and Adobe Acrobat is a must.

·         Familiarity with single-sourcing processes preferred

·         Familiarity with programming (SQL, J2EE) and database concepts is an advantage