SSE - Instruments

For Gurgaon based Fortune 500 Company, market leader in Medical & Surgical Equipments

·      Experience required: 2 – 6 years

·      Programming experience in C/C++, especially with regard to embedded microcontrollers.

·      Good troubleshooting skills

·      Well versed in understanding electrical schematics/datasheets.

·      Experience generating project plans, risk analysis documents, and software scripts.

·      Modifying/creating software to fix bugs, enhance feature sets and performance

·      Creating Project Plans, including timelines

·      Developing software testing requirements

·      Overseeing testing and implementation of new designs

 

Java Architect

• Review technical specifications from Tech Lead/Business Analysts for feasibility and architectural “fit”
• Divide feature requests into granular tasks and provide task time estimates
• Identify new technologies, components, and development techniques to increase development efficiency
• Utilize source control policies and procedures to maintain the integrity of development efforts
• Determine the appropriate SQL Server technologies and techniques to provide a wide variety of business solutions
• Create efficient, effective, and secure solutions with the technology being utilized for a given project
• Write technical documentation and specifications from requirements/functional specifications
• Follow Corporate IT procedures, policies, standards, appropriate regulatory requirements, and data privacy guidelines
• Adhere to the SDLC for a given project
• Participate in technical reviews and meetings as required
• Resolve escalated technical issues as needed
• Support Lead Developer/Tech lead in troubleshooting issues
• Ensure custom code and interfaces have necessary controls built in to support Stryker IT standards, data privacy, and other regulatory requirements as appropriate
• Required Skill Sets: J2EE skills: EJB, JSP, OOPS, Servlets, Design Patterns in Java, Struts, Hibernate, Spring, JSF/Facelets, Exposure on one of the application server JBoss, XML, HTML, CSS
• Nice to Have: ER diagramming and normalization experience, SQL Server 2005/2008 preferred, Swing Knowledge,.Net,Strong OO design and analytical skills, exposure on atleast 1 defect tracking tool. Strong relational database experience required including ER diagramming and normalization experience; Experience with Subversion or another source control provider and "standard" processes/practices for source control/release management required, Ant exp, JMS with ActiveMQ, Scripting language (JVM based), N-Tier application patterns
• Minimum 6 years professional experience required
• Degree in Computer Science (or equivalent) from recognized university preferred

.Net Developer (Exp.5+ yrs)

For MNC in Mumbai

 

·         Exposure to HL7 is mandatory custom interface solutions and SQL proficiency are pluses.

·         5+ years of professional experience with knowledge of hospital clinical and  operational procedures. Experience with developing and/or maintaining IT applications in a clinical healthcare setting. Experience with the design/build /conversion/support of HIS systems (such as EMR, ADT, billing, pharmacy, lab). Scripting experience with C#, .Net languages preferred.

·         Healthcare industry background a plus.

·         Excellent written and verbal communication skills, Excellent analytical and problem solving skills and aptitude for learning new technologies and applications.

 

 

Quality Executive-Travel

 

Urgently required Quality Executive - Travel for a leading BPO based out of Gurgaon.

Quality Executive

·         Graduate with 1-2 years of experience in quality from a travel process

·         Excellent verbal and written communication skills

·         Feedback delivering skills

·         Call center operational experience

·         Flexible and adaptable approach

·         Team player

·         Demonstrates initiative

·         Should have good interpersonal skills/High aptitude

Roles & Responsibilities:

·         Responsibility for Email/ Chat Quality Assurance on the Operations floor

·         Monitoring Email/ Chat and rendering Quality feedback

·         Maintaining performance scores

·         Identifying training needs and improvement needs in processes, procedures & utilization 

·         Updating Quality Evaluation Sheet, Feedback Forms

·         Focusing on adherence to client defined CTQ's by agents across the floor

·         Preparing reports for Customer Satisfaction Survey, Quality analysis reports etc.

·         Analyzing the Customer Satisfaction data/reports

·         Doing quality checks on various client metrics

·         Assesses skills of newly hired employees after completing of their training

·         Compiling quality dashboards